Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

install failure with message that it needs win7, but I am running Win7

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by Matt

akeile
akeile
more options

Downloaded latest version of Thunderbird. When I run the setup file I get the message Thunderbird needs Windows 7 or later to run and the install program quits. I checked my system info in Control panel and I am running Windows 7 Home, service pack 1.

Downloaded latest version of Thunderbird. When I run the setup file I get the message Thunderbird needs Windows 7 or later to run and the install program quits. I checked my system info in Control panel and I am running Windows 7 Home, service pack 1.

All Replies (1)

Matt
Matt
  • Top 10 Contributor
  • Moderator
more options

is or has Thunderbird been installed before? I am guessing it might have been set to run in XP mode and that information is still in the registry.