Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was closed and archived. Please ask a new question if you need help.

How do you completely turn off update checks in Firefox 64?

  • 12 replies
  • 4 have this problem
  • 2390 views
  • Last reply by NUMNUM

more options

I just updated to Firefox version 64 and noticed that you can no longer turn off update checks.

The only available options are "Automatically install updates" and "Check for updates but let you choose to install them".

I administer a public access computer lab and don't want "A new version is available!" popups to appear while our patrons are using our computers.

Is there a way to turn off update checking in this version of Firefox? Perhaps in about:config?

I just updated to Firefox version 64 and noticed that you can no longer turn off update checks. The only available options are "Automatically install updates" and "Check for updates but let you choose to install them". I administer a public access computer lab and don't want "A new version is available!" popups to appear while our patrons are using our computers. Is there a way to turn off update checking in this version of Firefox? Perhaps in about:config?
Attached screenshots

Chosen solution

You can use a policies.json file to disable updates for all users.

Read this answer in context 👍 1

All Replies (12)

more options

This change was made in Firefox 63. There is no longer a built-in setting to disable update checks. However, you can decline to install an update immediately when you set "Check for updates but let you choose to install them" (it snoozes for 12-24 hours).

more options

jscher2000 said

This change was made in Firefox 63.

Ah, never noticed it before. Maybe it won't be a problem after all.

jscher2000 said

However, you can decline to install an update immediately when you set "Check for updates but let you choose to install them" (it snoozes for 12-24 hours).

Do you know if there's a way to increase the snooze time?

more options

This preference may be related to the snooze time; I haven't researched it in detail:

(1) In a new tab, type or paste about:config in the address bar and press Enter/Return. Click the button promising to be careful or accepting the risk.

(2) In the search box above the list, type or paste app.up and pause while the list is filtered

These correspond to the Options page settings:

  • app.update.auto => False = Check & choose
  • app.update.service.enabled => corresponds to the background service

These mention intervals, but I'm not sure what they do:

  • app.update.interval => default of 43200 seconds is 12 hours
  • app.update.download.backgroundInterval

There are other preferences that mention time and wait.

more options

Interested to see if anyone has made the above solution work or found another one. It's annoying to have the update notice pop up every day; I prefer to check for updates at my convenience, don't need to be constantly reminded.

more options

I need to shut this off too as my intranet workstations shouldnt be trying to update.

more options

Chosen Solution

You can use a policies.json file to disable updates for all users.

more options

cor-el said

You can use a policies.json file to disable updates for all users.

Looks like that works. Thanks!

This website also mentions how you can install Firefox group policy settings (only works if you have Windows Pro). You can also disable updates that way.

more options

Neither solution worked for me. I tried setting app.update.interval to 10 days. No effect.

I also tried implementing the policies.json fix. Perhaps I don't understand exactly how to do it?

GitHub says: "On Windows, create a directory called distribution where the EXE is located and place the file there."

Translation...? Does it mean the firefox.exe EXE? So, on my computer (Windows 7 Pro) I'd create a direcory called "distribution" within: C:\Program Files (x86)\Mozilla Firefox

Correct?

Within the "distribution" directory, I create a file named "policies.json" that contains the following text:

{

 "policies": {
   "DisableAppUpdate": true
 }

}

Correct?

Have I got that all straight?

I'd really like to turn off this Firefox update nag. I prefer to set my own schedule for updating software and find the daily nag annoying.

more options

The "C:\Program Files (x86)\Mozilla Firefox" location of the Firefox program folder you posted is for a 32 bit Firefox version. See Help -> About Firefox

  • (64-bit Firefox) "C:\Program Files\Mozilla Firefox\distribution\policies.json"
  • (32-bit Firefox) "C:\Program Files (x86)\Mozilla Firefox\distribution\policies.json"

You can check the Browser Console for error messages.

more options

cor-el said

The "C:\Program Files (x86)\Mozilla Firefox" location of the Firefox program folder ... is for a 32 bit Firefox version. See Help -> About Firefox
  • (64-bit Firefox) "C:\Program Files\Mozilla Firefox\distribution\policies.json"
  • (32-bit Firefox) "C:\Program Files (x86)\Mozilla Firefox\distribution\policies.json"

But my 64-Bit FF is in the x86 Folder. At some point, when I grabbed FF 64-Bit, it must have kept installing FF in my x86 Folder.


~Pj (FF 66.0.2)

more options

Back when Firefox 56.0.1 changed the default for 64-bit Windows from 32-bit to 64-bit, the updater kept the existing program folder. So it's normal for older installations to be in the (x86) folder.

(This is why Office may go haywire and stop being able to open links during a clean reinstall on Windows, because the path to firefox.exe changes.)

more options

kistenmaker said

Or, as a friend of mine suggested, simply delete the updater.exe. Without it the browser won't be able to update, no matter how hard it tries.

Great solution. In my instance I renamed that file _updater.exe and is no longer accessed.

Thank you.