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all inbox sub-folders vanished for no apparent reason

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  • Last reply by Pearson

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mid-day, came back to m/c after period in hibernate and my sub-folders had 'vanished'. Win 10 on HP i7.

mid-day, came back to m/c after period in hibernate and my sub-folders had 'vanished'. Win 10 on HP i7.

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May have identified the reason - I was using a piggy-back drive, and somehow the drive letter (previously G:) seems to have become changed by circumstance (to H:).

For safety I have now moved the data files to the C: drive and updated the local directory settings - works ok - all now recovered seemingly without loss!