Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

messages versus conversations

  • 3 replies
  • 1 has this problem
  • 86 views
  • Last reply by user700204

When I select a range of e-mail messages in Thunderbird, it tells me how many "Conversations" are in that range. Not how many messages. I find that a little inconvenient. Is there a way to get to it just give me a count of the number of e-mails that I've selected? That is, when I select a days worth of e-mails, I want to know how many e-mails I got that day. I guess I would be happy to get BOTH a count of conversations and a count of messages, but my system seems to assume that the former number is always what I want.

When I select a range of e-mail messages in Thunderbird, it tells me how many "Conversations" are in that range. Not how many messages. I find that a little inconvenient. Is there a way to get to it just give me a count of the number of e-mails that I've selected? That is, when I select a days worth of e-mails, I want to know how many e-mails I got that day. I guess I would be happy to get BOTH a count of conversations and a count of messages, but my system seems to assume that the former number is always what I want.

All Replies (3)

Make sure you don't use threaded view in the thread pane.

I have

View>Threads>All and View>Sort by>Unthreaded

and I still get counts of conversations rather than messages.

If I select View>Sort by>Threaded

I still get counts of conversations rather than messages

Ah, bingo. Thank you. That gives me what I was looking for.

"Selected:" is the number of e-mails you've selected, and "Total:" is the total number of e-mails displayed in the pane.

Now, it is a little odd that "Conversations" is displayed so prominently in larger font. Kind of gratuitous. Why not display that down at the bottom in small font with the others?