Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

automatic filtering?

  • 9 replies
  • 1 has this problem
  • 155 views
  • Last reply by Matt

more options

So I have a number of filters set up in TB, and they seem to work well. But just today I got an e-mail in my Inbox that SHOULD have been captured by a filter, and sent to the right place. But it wasn't. I did Message Filters>Run Now, and bloop, it got sent to the right place. So the filter works, but something was preventing it from doing it automatically. Is there somewhere that you have to tell TB to automatically run the filters, that somehow got turned off in my system? As in TURN ON filters?

So I have a number of filters set up in TB, and they seem to work well. But just today I got an e-mail in my Inbox that SHOULD have been captured by a filter, and sent to the right place. But it wasn't. I did Message Filters>Run Now, and bloop, it got sent to the right place. So the filter works, but something was preventing it from doing it automatically. Is there somewhere that you have to tell TB to automatically run the filters, that somehow got turned off in my system? As in TURN ON filters?

Chosen solution

danll said

If you filter after junk classification, does that mean that what is tagged as junk won't even get to the filters? It'll just head straight to junk?

That is exactly the trade off.

Read this answer in context 👍 2

All Replies (9)

more options

I find that filter are more reliable is you execute them after classification. The default is before. I to occasionally used to see a mail missed by the filters. I do not see it when I use after classification.

more options

Not sure what you mean. "Classification"? What's that? How do you command to execute after classification instead of before?

more options

edit your filter... it is one of the default bits at the top of the filter window.

more options

Wow. I had no idea there was that selection. Thank you. But I have to wonder - why is one being given that choice? What difference should it make in the result? If you filter after junk classification, does that mean that what is tagged as junk won't even get to the filters? It'll just head straight to junk?

more options

Chosen Solution

danll said

If you filter after junk classification, does that mean that what is tagged as junk won't even get to the filters? It'll just head straight to junk?

That is exactly the trade off.

more options

I have no idea how to post a message on this forum

I am running with ubuntu 18.04 and thunderbird 60.6.1 (64-bit)

My filters no longer work automatically but they do work manually.

I have tried before and after junk classification to no avail.

match all the following is chosen - tried others to see if it made any difference - it didn't

these have worked for literally years

the commands are: if its from whoever then forward it to someone.

Thoughts?

more options

jwhitt12 said

I have no idea how to post a message on this forum

I suggest you go here and follow the steps. https://support.mozilla.org/en-US/questions/new

more options

I have been to the referenced site many times but never saw the "none of these solve" (swear it wasn't there but probably was and I wasn't paying attention - apologies.........

more options

jwhitt12 said

I have been to the referenced site many times but never saw the "none of these solve" (swear it wasn't there but probably was and I wasn't paying attention - apologies.........

That is life.