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error message: OK ice warp 12.0.2.1

  • 1 reply
  • 1 has this problem
  • 18 views
  • Last reply by Toad-Hall

ctsafran
ctsafran
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Hello, I keep getting this message when I try to send emails from this account I have had forever.

The mail server sent an incorrect greeting: *OK IceWarp 12.0.2.1.x64 IMAP4rev1 

Can you help me fix this problem?  It is only when I send off my laptop.  My phone will work. I can receive emails, just can't send them from laptop.

Thanks so much for your help. Tara

Hello, I keep getting this message when I try to send emails from this account I have had forever. The mail server sent an incorrect greeting: *OK IceWarp 12.0.2.1.x64 IMAP4rev1 Can you help me fix this problem? It is only when I send off my laptop. My phone will work. I can receive emails, just can't send them from laptop. Thanks so much for your help. Tara

All Replies (1)

Toad-Hall
Toad-Hall
  • Top 25 Contributor
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Here is a pdf link to check settings: https://dl.icewarp.com/documentation/server/.../V%2011%20Mail%20Service.pdf

Please post some info on your current settings: In Thunderbird

  • Help > Troubleshooting Information
  • Click on 'Copy text to clipboard' button
  • In this forum question, right click in a 'Post a Reply' text box and select 'Paste
  • You can edit/remeove all info on fonts and printers but do not edit anything else.