X
Tap here to go to the mobile version of the site.
An updated version of Firefox is available to address the issues with Add-ons disabled or fail to install on Firefox. You can download the update for your OS here: https://www.mozilla.org/firefox/new/ For Known Issues and Workarounds, please check out the update at https://support.mozilla.org/kb/add-ons-disabled-or-fail-to-install-firefox

Support Forum

stop cc'ing messages

Posted

I recently changed my TB from pop to imap. Now when I use 'reply all' TB automatically sends a cc of that message to me. In my account settings under copies and folders I'm asking that a copy of a sent message be placed in the "sent" folder. Is this what's causing TB to cc every 'reply all' message? I'd like TB not to do that.

thanks

I recently changed my TB from pop to imap. Now when I use 'reply all' TB automatically sends a cc of that message to me. In my account settings under copies and folders I'm asking that a copy of a sent message be placed in the "sent" folder. Is this what's causing TB to cc every 'reply all' message? I'd like TB not to do that. thanks
Attached screenshots

Chosen solution

So instead of you simply having a mail account in thunderbird that downloads the xxxx@pobox.com emails into it's own mail account, you are forwarding all those emails into verizon and then downloading them into a versizon mail account.

Try adding the xxxx@pobox.com email address as an additional identity to the verizon mail account.

  • Right click on 'verizon' mail account in Folder Pane and select 'Settings'
  • Account Settings window opens
  • click on 'Manage Identities...' button
  • click on 'Add'
  • Enter details for the xxxx@pobox.com email address.
  • click on all 'OK's.

Info on 'Identities':

Read this answer in context 1
Quote

Additional System Details

Application

  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:63.0) Gecko/20100101 Firefox/63.0

More Information

Toad-Hall
  • Top 10 Contributor
1649 solutions 10975 answers

re :I'm asking that a copy of a sent message be placed in the "sent" folder. Is this what's causing TB to cc every 'reply all' message? No.

When you received the original email, was your email address in a TO field and you were the only recipient of email OR When you received the original email, was your email address in a Cc field and another person was in the TO field; basically you were one of several people to receive the email?

re :''I'm asking that a copy of a sent message be placed in the "sent" folder. Is this what's causing TB to cc every 'reply all' message?'' No. When you received the original email, was your email address in a TO field and you were the only recipient of email OR When you received the original email, was your email address in a Cc field and another person was in the TO field; basically you were one of several people to receive the email?
Was this helpful to you?
Quote

Question owner

Thanks for your reply. I looked at two emails:

In the first I was one of the people to whom the message was sent, I was not cc'd. When I choose 'reply all' I find I am one of the recipients.

In the second, I am cc'd on the incoming email. When I use 'reply all' I'm also listed as a recipient.

So it doesn't seem to matter if the email is to me or if I'm cc'd, the reply all function makes me a recipient also.

One wrinkle: I'm using my verizon.net address for email service, but someone receiving my emails will see a different reply to address. That address then forwards the mail to my verizon/AOL account.

Thanks for your reply. I looked at two emails: In the first I was one of the people to whom the message was sent, I was not cc'd. When I choose 'reply all' I find I am one of the recipients. In the second, I am cc'd on the incoming email. When I use 'reply all' I'm also listed as a recipient. So it doesn't seem to matter if the email is to me or if I'm cc'd, the reply all function makes me a recipient also. One wrinkle: I'm using my verizon.net address for email service, but someone receiving my emails will see a different reply to address. That address then forwards the mail to my verizon/AOL account.
Was this helpful to you?
Quote
Toad-Hall
  • Top 10 Contributor
1649 solutions 10975 answers

Do I understand you correctly.... the Cc'd email address is not your Thunderbird mail account email address?

Do I understand you correctly.... the Cc'd email address is not your Thunderbird mail account email address?
Was this helpful to you?
Quote

Question owner

Right. For my FROM address I'm using Verizon/AOL as my email provider, so the address on the IMAP account reflects that, but I want all REPLY TO mail to go to a different address, xxxx@pobox.com When I REPLY ALL, my xxxx@pobox.com address is automatically added to the list of recipients.

thanks!

Right. For my FROM address I'm using Verizon/AOL as my email provider, so the address on the IMAP account reflects that, but I want all REPLY TO mail to go to a different address, xxxx@pobox.com When I REPLY ALL, my xxxx@pobox.com address is automatically added to the list of recipients. thanks!
Was this helpful to you?
Quote

Question owner

I hope you can help me!

I hope you can help me!
Was this helpful to you?
Quote
Toad-Hall
  • Top 10 Contributor
1649 solutions 10975 answers

Chosen Solution

So instead of you simply having a mail account in thunderbird that downloads the xxxx@pobox.com emails into it's own mail account, you are forwarding all those emails into verizon and then downloading them into a versizon mail account.

Try adding the xxxx@pobox.com email address as an additional identity to the verizon mail account.

  • Right click on 'verizon' mail account in Folder Pane and select 'Settings'
  • Account Settings window opens
  • click on 'Manage Identities...' button
  • click on 'Add'
  • Enter details for the xxxx@pobox.com email address.
  • click on all 'OK's.

Info on 'Identities':

So instead of you simply having a mail account in thunderbird that downloads the xxxx@pobox.com emails into it's own mail account, you are forwarding all those emails into verizon and then downloading them into a versizon mail account. Try adding the xxxx@pobox.com email address as an additional identity to the verizon mail account. * Right click on 'verizon' mail account in Folder Pane and select 'Settings' * Account Settings window opens * click on 'Manage Identities...' button * click on 'Add' * Enter details for the xxxx@pobox.com email address. * click on all 'OK's. Info on 'Identities': * https://support.mozilla.org/en-US/kb/using-identities
Was this helpful to you? 1
Quote

Question owner

That looks like it solved the problem, thank you!

That looks like it solved the problem, thank you!
Was this helpful to you?
Quote

Question owner

Sorry, I spoke too soon. It's solved one error but created another. Is there a way I could privately send you screenshots of what's going on in send windows and account settings window?

thanks,

Sorry, I spoke too soon. It's solved one error but created another. Is there a way I could privately send you screenshots of what's going on in send windows and account settings window? thanks,
Was this helpful to you?
Quote
Toad-Hall
  • Top 10 Contributor
1649 solutions 10975 answers

re :It's solved one error but created another.

What error did it correct? What is the new error ? You could send images to me: mail at anje dot co dot uk Please note, I will post all comments in this forum question.

re :It's solved one error but created another. What error did it correct? What is the new error ? You could send images to me: mail at anje dot co dot uk Please note, I will post all comments in this forum question.
Was this helpful to you?
Quote

Question owner

Thanks, I'll send you screenshots in a moment. The error it corrected was that, when I chose 'reply all' it doesn't also add my own address. The error it caused was the email does not go through. Instead TB shows a notice saying "An error occurred while sending mail.The mail server responded request failed mailbox unavailable. Please verify that the email address is correct in your account settings and try again." thanks,

Thanks, I'll send you screenshots in a moment. The error it corrected was that, when I chose 'reply all' it doesn't also add my own address. The error it caused was the email does not go through. Instead TB shows a notice saying "An error occurred while sending mail.The mail server responded request failed mailbox unavailable. Please verify that the email address is correct in your account settings and try again." thanks,
Was this helpful to you?
Quote

Question owner

Just sent you an email, thanks

Just sent you an email, thanks
Was this helpful to you?
Quote
Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.