Avatar for Username

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

How to block goto-searchitnow.global.ssl.fastly virus/malware?

  • 8 replies
  • 1 has this problem
  • 252 views
  • Last reply by McCoy

bijom
bijom

I seem to be infected with some piece of malware/virus that keeps replacing my homepage and inserting a web address into my list of search engines. This is what gets inserted in both areas:

https://goto-searchitnow.global.ssl.fastly.net/v1/hp?aid=189&data=aWlkPTIwJnVpZD00MDc0NzQ2NA==&tb=1

Does anyone recognize it and how can I block or delete it permanently.

I'm also getting a "Close All Tabs" alert periodically (that keeps popping up after each attempt to cancel it) even though I've made no attempt to close out of Firefox.

After dealing with Advanced Mac Cleaner virus recently, I hope I don't have another battle on my hands.

I seem to be infected with some piece of malware/virus that keeps replacing my homepage and inserting a web address into my list of search engines. This is what gets inserted in both areas: https://goto-searchitnow.global.ssl.fastly.net/v1/hp?aid=189&data=aWlkPTIwJnVpZD00MDc0NzQ2NA==&tb=1 Does anyone recognize it and how can I block or delete it permanently. I'm also getting a "Close All Tabs" alert periodically (that keeps popping up after each attempt to cancel it) even though I've made no attempt to close out of Firefox. After dealing with Advanced Mac Cleaner virus recently, I hope I don't have another battle on my hands.

Chosen solution

There are a few steps to deal with this:

Read this answer in context 👍 2

All Replies (8)

user633449
user633449

Chosen Solution

There are a few steps to deal with this:

bijom
bijom Question owner

Tyler,

Thanks. That seemed to work. However, when I restarted my computer, I got a panel that said "Event Manager is not optimized..." (See attached photo)

There was no red corner button to shut the panel and I was reluctant to click on the "Learn More" or "OK" button.

Was that another piece of malware and should I run the software you recommended again?

McCoy
McCoy

Hello bijom,

What your screenshot shows is not malware, but this :

https://www.macworld.co.uk/feature/mac-software/not-optimized-mac-warning-3675674/

Also see :

https://discussions.apple.com/thread/8371049

and :

https://www.computerworld.com/article/3268645/apple-mac/what-is-the-not-optimized-for-your-mac-warning-message.html

bijom
bijom Question owner

Thanks VERY much, McCoy.

McCoy
McCoy

bijom said

Thanks VERY much, McCoy.

My pleasure, bijom.

McCoy
McCoy

I just noticed that you marked my post as Chosen Solution, but my post did not solve your original problem though - Tyler Downer's answer did ....

You can rectify that by clicking on the "Undo" button (to the right of that post).

bijom
bijom Question owner

Done.

McCoy
McCoy

bijom said

Done.

Thank you  !