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update problem

  • 4 replies
  • 1 has this problem
  • 3 views
  • Last reply by keradto

keradto
keradto
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I have problem with my Thunderbird update. Program find my Windows 7 as Windows XP and display error "your OS is older than windows 7, which is no longer supported". I have recent version of Windows 7 Proffesional with all updates installed. Regards Dariusz Luczak

I have problem with my Thunderbird update. Program find my Windows 7 as Windows XP and display error "your OS is older than windows 7, which is no longer supported". I have recent version of Windows 7 Proffesional with all updates installed. Regards Dariusz Luczak

All Replies (4)

James (doing minimal support)
James (doing minimal support)
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Maybe you are for some reason running Thunderbird in "Windows XP" compatibility mode on Windows 7.

https://support.microsoft.com/help/15078/windows-make-older-programs-compatible

Wayne Mery
Wayne Mery
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kerdato,

Please tell us what you find, because a few other users are also having problems.

keradto
keradto Question owner
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No i’m sure, i don’t run Thunderbird in XP mode. I think that problem is somwhere in mechanism how Thunderbird recognize version of OS.

keradto
keradto Question owner
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Have no idea how to silve that problem :-(