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Running Firefox 63.0 on Macintosh with Bitdefender

Posted

Running Firefox 63.0 on my Mac OS 10.10.5. Have Bitdefender installed. Receiving "Your connection is not secure" when trying to get to most web sites. I found instructions on Scan SSL feature when using Windows, but cannot find instructions for Mac. Nor can I figure out how or where to turn on or off Scan SSL. How can I correct this so I can use Firefox with Bitdefender?

Running Firefox 63.0 on my Mac OS 10.10.5. Have Bitdefender installed. Receiving "Your connection is not secure" when trying to get to most web sites. I found instructions on Scan SSL feature when using Windows, but cannot find instructions for Mac. Nor can I figure out how or where to turn on or off Scan SSL. How can I correct this so I can use Firefox with Bitdefender?

Chosen solution

Hi extendsim, it's usually a Bitdefender setting. However, I don't see it under that name in the User Guide here: https://download.bitdefender.com/resources/media/materials/2019/userguides/en_EN/bitdefender_mac_2019_userguide_en.pdf?ver=1

Do you want to try to adjust the settings in BitDefender's "TrafficLight" extension in Firefox? You could try turning off features there any see whether that makes any difference, or disable it completely.

You can view, disable, and often configure or remove unwanted or unknown extensions on the Add-ons page. Either:

  • Command+Shift+a (Windows: Ctrl+Shift+a)
  • "3-bar" menu button (or Tools menu) > Add-ons
  • type or paste about:addons in the address bar and press Enter/Return

In the left column of the Add-ons page, click Extensions.

Then scan down the right side and click the extension's Preferences button (or Options button), or "More" link to see whether you can access its settings.

Any improvement?

Read this answer in context 1

Additional System Details

Installed Plug-ins

  • Shockwave Flash 31.0 r0
  • Shockwave Flash 10.3 r183

Application

  • Firefox 63.0
  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.10; rv:63.0) Gecko/20100101 Firefox/63.0
  • Support URL: https://support.mozilla.org/1/firefox/63.0/Darwin/en-US/

Extensions

  • Firefox Color 2.0.0 (FirefoxColor@mozilla.com)
  • Personas Plus 2.0.3 (personas@christopher.beard)
  • TrafficLight 3.0.0 (trafficlight@bitdefender.com)
  • Add to Amazon Wish List Button 1.10.1-signed (amznUWL2@amazon.com) (Inactive)
  • Amazon Assistant for Firefox 10.1805.2.1019 (abb@amazon.com) (Inactive)
  • Copy As Plain Text 1.0.9.1-signed ({1a5dabbd-0e74-41da-b532-a364bb552cab}) (Inactive)
  • Date Picker/Calendar 2.1.73.1-signed.1-signed ({A6A0B3F6-6D2D-4c55-96C1-7481BEA2EBF8}) (Inactive)
  • eScrip ForgetMeNot 2.0.0.1 (escripautoearn@escrip.com) (Inactive)
  • Google Calendar Watcher 1.0.4.1-signed (gcw@devseo.co.uk) (Inactive)
  • QuickDrag 2.1.3.23.1-signed.1-signed (quickdrag@mozilla.ktechcomputing.com) (Inactive)
  • Search and New Tab by Yahoo 2.1.7 (jid1-16aeif9OQIRKxA@jetpack) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription:
  • adapterDeviceID: 0x0166
  • adapterDrivers:
  • adapterRAM:
  • adapterVendorID: 0x8086
  • contentUsesTiling: True
  • crashGuards: []
  • driverDate:
  • driverVersion:
  • featureLog: {u'fallbacks': [], u'features': [{u'status': u'available', u'description': u'Compositing', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'HW_COMPOSITING'}, {u'status': u'available', u'description': u'OpenGL Compositing', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'OPENGL_COMPOSITING'}, {u'status': u'opt-in', u'description': u'WebRender', u'log': [{u'status': u'opt-in', u'message': u'WebRender is an opt-in feature', u'type': u'default'}], u'name': u'WEBRENDER'}, {u'status': u'blocked', u'description': u'WebRender qualified', u'log': [{u'status': u'available', u'type': u'default'}, {u'status': u'blocked', u'message': u'No qualified hardware', u'type': u'env'}], u'name': u'WEBRENDER_QUALIFIED'}, {u'status': u'available', u'description': u'Off Main Thread Painting', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'OMTP'}]}
  • info: {u'TileHeight': 512, u'ApzWheelInput': 1, u'ApzDragInput': 1, u'ApzKeyboardInput': 1, u'ApzAutoscrollInput': 1, u'AzureFallbackCanvasBackend': u'none', u'TileWidth': 512, u'AzureCanvasAccelerated': 0, u'AzureCanvasBackend': u'skia', u'AzureContentBackend': u'skia'}
  • numAcceleratedWindows: 3
  • numTotalWindows: 3
  • offMainThreadPaintEnabled: True
  • offMainThreadPaintWorkerCount: 3
  • usesTiling: True
  • webgl1DriverExtensions: GL_ARB_blend_func_extended GL_ARB_draw_buffers_blend GL_ARB_draw_indirect GL_ARB_ES2_compatibility GL_ARB_explicit_attrib_location GL_ARB_gpu_shader_fp64 GL_ARB_gpu_shader5 GL_ARB_instanced_arrays GL_ARB_internalformat_query GL_ARB_occlusion_query2 GL_ARB_sample_shading GL_ARB_sampler_objects GL_ARB_separate_shader_objects GL_ARB_shader_bit_encoding GL_ARB_shader_subroutine GL_ARB_shading_language_include GL_ARB_tessellation_shader GL_ARB_texture_buffer_object_rgb32 GL_ARB_texture_cube_map_array GL_ARB_texture_gather GL_ARB_texture_query_lod GL_ARB_texture_rgb10_a2ui GL_ARB_texture_storage GL_ARB_texture_swizzle GL_ARB_timer_query GL_ARB_transform_feedback2 GL_ARB_transform_feedback3 GL_ARB_vertex_attrib_64bit GL_ARB_vertex_type_2_10_10_10_rev GL_ARB_viewport_array GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_framebuffer_multisample_blit_scaled GL_EXT_texture_compression_s3tc GL_EXT_texture_filter_anisotropic GL_EXT_texture_sRGB_decode GL_APPLE_client_storage GL_APPLE_container_object_shareable GL_APPLE_flush_render GL_APPLE_object_purgeable GL_APPLE_rgb_422 GL_APPLE_row_bytes GL_APPLE_texture_range GL_ATI_texture_mirror_once GL_NV_texture_barrier
  • webgl1Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_frag_depth EXT_sRGB EXT_shader_texture_lod EXT_texture_filter_anisotropic EXT_disjoint_timer_query OES_element_index_uint OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context
  • webgl1Renderer: Intel Inc. -- Intel HD Graphics 4000 OpenGL Engine
  • webgl1Version: 4.1 INTEL-10.6.33
  • webgl1WSIInfo: CGL
  • webgl2DriverExtensions: GL_ARB_blend_func_extended GL_ARB_draw_buffers_blend GL_ARB_draw_indirect GL_ARB_ES2_compatibility GL_ARB_explicit_attrib_location GL_ARB_gpu_shader_fp64 GL_ARB_gpu_shader5 GL_ARB_instanced_arrays GL_ARB_internalformat_query GL_ARB_occlusion_query2 GL_ARB_sample_shading GL_ARB_sampler_objects GL_ARB_separate_shader_objects GL_ARB_shader_bit_encoding GL_ARB_shader_subroutine GL_ARB_shading_language_include GL_ARB_tessellation_shader GL_ARB_texture_buffer_object_rgb32 GL_ARB_texture_cube_map_array GL_ARB_texture_gather GL_ARB_texture_query_lod GL_ARB_texture_rgb10_a2ui GL_ARB_texture_storage GL_ARB_texture_swizzle GL_ARB_timer_query GL_ARB_transform_feedback2 GL_ARB_transform_feedback3 GL_ARB_vertex_attrib_64bit GL_ARB_vertex_type_2_10_10_10_rev GL_ARB_viewport_array GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_framebuffer_multisample_blit_scaled GL_EXT_texture_compression_s3tc GL_EXT_texture_filter_anisotropic GL_EXT_texture_sRGB_decode GL_APPLE_client_storage GL_APPLE_container_object_shareable GL_APPLE_flush_render GL_APPLE_object_purgeable GL_APPLE_rgb_422 GL_APPLE_row_bytes GL_APPLE_texture_range GL_ATI_texture_mirror_once GL_NV_texture_barrier
  • webgl2Extensions: EXT_color_buffer_float EXT_texture_filter_anisotropic EXT_disjoint_timer_query OES_texture_float_linear WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context
  • webgl2Renderer: Intel Inc. -- Intel HD Graphics 4000 OpenGL Engine
  • webgl2Version: 4.1 INTEL-10.6.33
  • webgl2WSIInfo: CGL
  • windowLayerManagerRemote: True
  • windowLayerManagerType: OpenGL
  • windowUsingAdvancedLayers: False

Modified Preferences

Misc

  • User JS: Yes
  • Accessibility: No
jscher2000
  • Top 10 Contributor
8578 solutions 70134 answers

Chosen Solution

Hi extendsim, it's usually a Bitdefender setting. However, I don't see it under that name in the User Guide here: https://download.bitdefender.com/resources/media/materials/2019/userguides/en_EN/bitdefender_mac_2019_userguide_en.pdf?ver=1

Do you want to try to adjust the settings in BitDefender's "TrafficLight" extension in Firefox? You could try turning off features there any see whether that makes any difference, or disable it completely.

You can view, disable, and often configure or remove unwanted or unknown extensions on the Add-ons page. Either:

  • Command+Shift+a (Windows: Ctrl+Shift+a)
  • "3-bar" menu button (or Tools menu) > Add-ons
  • type or paste about:addons in the address bar and press Enter/Return

In the left column of the Add-ons page, click Extensions.

Then scan down the right side and click the extension's Preferences button (or Options button), or "More" link to see whether you can access its settings.

Any improvement?

Hi extendsim, it's usually a Bitdefender setting. However, I don't see it under that name in the User Guide here: https://download.bitdefender.com/resources/media/materials/2019/userguides/en_EN/bitdefender_mac_2019_userguide_en.pdf?ver=1 Do you want to try to adjust the settings in BitDefender's "TrafficLight" extension in Firefox? You could try turning off features there any see whether that makes any difference, or disable it completely. You can view, disable, and often configure or remove unwanted or unknown extensions on the Add-ons page. Either: * Command+Shift+a (Windows: Ctrl+Shift+a) * "3-bar" menu button (or Tools menu) > Add-ons * type or paste '''about:addons''' in the address bar and press Enter/Return In the left column of the Add-ons page, click Extensions. Then scan down the right side and click the extension's Preferences button (or Options button), or "More" link to see whether you can access its settings. Any improvement?
jscher2000
  • Top 10 Contributor
8578 solutions 70134 answers

Oh, page 17 of that manual says you can access the TrafficLight settings by clicking its icon on the toolbar, then Settings.

Oh, page 17 of that manual says you can access the TrafficLight settings by clicking its icon on the toolbar, then Settings.

Question owner

Perfect! I disabled the TrafficLight add-on in Firefox and have not seen this issue come back up! Thanks so much for your help!

Perfect! I disabled the TrafficLight add-on in Firefox and have not seen this issue come back up! Thanks so much for your help!