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Firefox crashes

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  • 1 has this problem
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  • Last reply by philipp

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Every time I use firefox on my PC with Windows 10, it starts out acting all right, but when I try to close out of it, I get a message that Firefox has crashed. I have tried uninstalling and reinstalling Firefox, and still get this crash message.

Every time I use firefox on my PC with Windows 10, it starts out acting all right, but when I try to close out of it, I get a message that Firefox has crashed. I have tried uninstalling and reinstalling Firefox, and still get this crash message.

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hello, could you provide your latest few submitted crash reports? please enter about:crashes into the location bar, copy the latest few report ids from there starting with bp- & paste them here into a forum reply. this will give us a better understanding what may be triggering those crashes.