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Trouble keeping deleted messages in the inbox index

  • 5 replies
  • 1 has this problem
  • 1 view
  • Last reply by Tom D

Tom D
Tom D

I set Server Settings to "Just mark it as deleted" when I delete a message. But after a minute, it disappears from the Inbox. This started right after a Win 10 reinstall. Using IMAP.

I set Server Settings to "Just mark it as deleted" when I delete a message. But after a minute, it disappears from the Inbox. This started right after a Win 10 reinstall. Using IMAP.
Attached screenshots

Chosen solution

https://support.postbox-inc.com/hc/en-us/articles/202200580-Delete-Behavior-for-Gmail-Accounts

Read this answer in context 👍 0

All Replies (5)

christ1
christ1
  • Top 25 Contributor

Chosen Solution

https://support.postbox-inc.com/hc/en-us/articles/202200580-Delete-Behavior-for-Gmail-Accounts

Tom D
Tom D Question owner

Thank you, christ1, for this answer. However, I use Thunderbird, not Postbox. Still looking for an answer.

christ1
christ1
  • Top 25 Contributor

Postbox is based on Thunderbird.

sfhowes
sfhowes
  • Top 10 Contributor

As mentioned above, Postbox is derived from TB, but the instructions on the link should work for any program, since they require adjustments on the Gmail website:

"Select "Auto-Expunge off" under the "Forwarding and POP/IMAP" tab in Gmail Settings."

and "Check the "Clean up ('Expunge') Inbox on Exit checkbox in the [same Postbox preferences panel listed above]", i.e. Server Settings in your picture.

Tom D
Tom D Question owner

thank you both! Seems to work now.