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Unable to retrieve email from Thunderbird App

  • 2 replies
  • 2 have this problem
  • 10 views
  • Last reply by Toad-Hall

tricitytruck
tricitytruck
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The POP3 mail server (pop.verizon.net) does not support UIDL or XTND XLST, which are required to implement the ``Leave on Server, ``Maximum Message Size or ``Fetch Headers Only options. To download your mail, turn off these options in the Server Settings for your mail server in the Account Settings window.

The POP3 mail server (pop.verizon.net) does not support UIDL or XTND XLST, which are required to implement the ``Leave on Server'', ``Maximum Message Size'' or ``Fetch Headers Only'' options. To download your mail, turn off these options in the Server Settings for your mail server in the Account Settings window.

All Replies (2)

christ1
christ1
  • Top 25 Contributor
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What is your question?

Toad-Hall
Toad-Hall
  • Top 25 Contributor
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AT&T, Verizon, BT use the Yahoo server.

The detail error message you posted is an error message from the Yahoo server. According to the Yahoo support forum, this error message used to be a real issue, but in recent months seems to be effecting quite a few people again. I also received that error message.

It appears to effect POP mail accounts and it is always the yahoo server.

In many cases, it resolves itself rather mysteriously. Some people find exiting and restarting works. I exited Thunderbird and logged on to the webmail account via a browser and emptied a load of emails from 'Spam' and 'Trash'. POP mail accounts do not have access to those server folders, hence using webmail. When I restarted Thunderbird, all hooked up ok and it's been fine since. Some people have found they have needed to clear all emails off server.