Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

lost passwords after reinstal windows 10

  • 5 replies
  • 2 have this problem
  • 1 view
  • Last reply by alexmalex

more options

Hello. Sorry for my English. Before reinstall windows 10 i'm use sync in firefox.

After reinstall windows 10 i'm use sync in firefox but passwords not returns

Sync work, but where all my passwords?

All Replies (5)

more options

Anybody can help me?

more options

Hi Alexmalex,

Firefox sync will store login information, but will not store your passwords. If you asked Firefox to save your passwords then those passwords would be stored on your machine. Which unfortunately means that if you did not back up your computer before re-installing Windows 10, those passwords are now lost.

more options

Toast3r said

Hi Alexmalex, Firefox sync will store login information, but will not store your passwords. If you asked Firefox to save your passwords then those passwords would be stored on your machine. Which unfortunately means that if you did not back up your computer before re-installing Windows 10, those passwords are now lost.

logins are also don't return

but logins and passwords save in sync

more options

If you logins are not syncing either, try checking the settings in your browser and make sure you have it set to sync logins. It should be under Settings > Firefox Account > Sync Settings.

more options

ALL setting sync is "ON" before reinstall windows....logins, passwords..etc