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thunderbird freezes when I try to write an email (win10)

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TB stopped allowing me to write a couple of weeks ago

have installed a new thunderbird..brought in old saved profile..still can't write works fine on a laptop..tried all the safe boots etc...to no avail.. windows 10..problem developed spontaneously 2 weeks ago.. freezes when I try to write an email. receives email fine...just can't write

TB stopped allowing me to write a couple of weeks ago have installed a new thunderbird..brought in old saved profile..still can't write works fine on a laptop..tried all the safe boots etc...to no avail.. windows 10..problem developed spontaneously 2 weeks ago.. freezes when I try to write an email. receives email fine...just can't write

Modified by Wayne Mery

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I finally figured it out...The attached signature file was 'blocking' the write command. Dumped it and all is working. thanks for your help..

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Safeboots - I hope its windows safe boot, not thunderbird.

To diagnose problems with Thunderbird, try the following:

  • Restart Thunderbird with add-ons disabled (Thunderbird Safe Mode). On the Help menu, click on "Restart with Add-ons Disabled". If Thunderbird works like normal, there is an Add-on or Theme interfering with normal operations. You will need to re-enable add-ons one at a time until you locate the offender.
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have read all the solutions in this support area..none worked. As soon as I hit CTRL M..freezes...

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Create a new profile as a test to check if your current profile is causing the problems.

If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over the problem

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Chosen Solution

I finally figured it out...The attached signature file was 'blocking' the write command. Dumped it and all is working. thanks for your help..

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Oh great. thanks for the info.

Please select the answer that solves the problem. This will help other users with similar problems find the solution more easily.

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