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profile missing can't open the program

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  • 1 has this problem
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  • Last reply by christ1

Pentley
Pentley

I have loaded thunderbird onto a new PC running windows 10 and the program will not open it has a message "Profile missing" I have looked through the files and I cannot find anything beyond "App Data" no file "roaming" Help please

I have loaded thunderbird onto a new PC running windows 10 and the program will not open it has a message "Profile missing" I have looked through the files and I cannot find anything beyond "App Data" no file "roaming" Help please

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christ1
christ1
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I have loaded thunderbird onto a new PC

Please explain in detail what you did.