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Firefox installed but won't open on Fire Stick, tries to open but then goes to home screen

  • 3 replies
  • 2 have this problem
  • 8 views
  • Last reply by Paul

joncornick
joncornick

Just set up an amazon Fire Stick and installed Firefox but it won't open. It seems like it's trying to open but then reverts back to the home screen. Have cleared cache etc, even reset the Fire Stick to factory settings and reinstalled everything. Same result. Don't seem to be able to find this issue with google search.

Just set up an amazon Fire Stick and installed Firefox but it won't open. It seems like it's trying to open but then reverts back to the home screen. Have cleared cache etc, even reset the Fire Stick to factory settings and reinstalled everything. Same result. Don't seem to be able to find this issue with google search.

Chosen solution

Hi joncornick

I am glad to hear that your problem has been resolved. If you haven't already, please select the answer that solves the problem. This will help other users with similar problems find the solution more easily.

Thank you for contacting Mozilla Support.

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All Replies (3)

Paul
Paul
  • Top 25 Contributor
  • Moderator

Hi

So that I can understand this a little better:

  • Are you using the Fire Stick or the square pendant thing that hangs down?
  • Does the app show as installed when you view your apps on the Amazon website?
joncornick
joncornick Question owner

Seburo said

Hi So that I can understand this a little better:
  • Are you using the Fire Stick or the square pendant thing that hangs down?
  • Does the app show as installed when you view your apps on the Amazon website?

Well I was using the square pendant, and now I'm not and now it works. Thanks!! (Though no room for all my hdmi connections now but I'll live)

Paul
Paul
  • Top 25 Contributor
  • Moderator

Chosen Solution

Hi joncornick

I am glad to hear that your problem has been resolved. If you haven't already, please select the answer that solves the problem. This will help other users with similar problems find the solution more easily.

Thank you for contacting Mozilla Support.