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Did something change with Hugesnet?

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Trying to help a older friend and he is getting username/password errors. Tried it in my end and same thing. Names and passwords are correct, I tried them on the web version. Various setting were changed. Only thing I can think of is they broke it on their end. Anyone else?

Trying to help a older friend and he is getting username/password errors. Tried it in my end and same thing. Names and passwords are correct, I tried them on the web version. Various setting were changed. Only thing I can think of is they broke it on their end. Anyone else?