Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

How create missing Folders, in Left Panel, under Email Address?

  • 3 replies
  • 1 has this problem
  • 3 views
  • Last reply by Vumbo

Vumbo
Vumbo
more options

I installed TB on a new computer, say C2. I used all the same Account Settings as I use on my old computer, say C1. On C1, in the Left Panel, under my Email Address, appear the Folders: Inbox, Drafts, Sent, Junk, and Trash.

However, on C2, the Folders Drafts, Sent, and Junk are missing. I use POP on both computers. How do I create the missing folders on C2?

Thanks in advance to any kind person with expertise to solve this problem.

I installed TB on a new computer, say C2. I used all the same Account Settings as I use on my old computer, say C1. On C1, in the Left Panel, under my Email Address, appear the Folders: Inbox, Drafts, Sent, Junk, and Trash. However, on C2, the Folders Drafts, Sent, and Junk are missing. I use POP on both computers. How do I create the missing folders on C2? Thanks in advance to any kind person with expertise to solve this problem.

Modified by Matt

Chosen solution

Under Tools/Account Settings, what is the setting in Copies & Folders for 'When sending messages..'? Is 'Place a copy in' checked?

Read this answer in context 👍 1

All Replies (3)

Vumbo
Vumbo Question owner
more options

Thanks for the response. Unfortunately I did send out several messages, but no Sent folder was created!

Vumbo
Vumbo Question owner
more options

Further to my previous response. After your input I sent out an email. Lo and behold a new Folder appeared, Junk, not Sent.

Vumbo
Vumbo Question owner
more options

More. You're right! Under Copies & Folders, Place a Copy in: Sent was NOT checked. Thank you so much for this input which solved this problem. You are so helpful here are two more questions. How is a Draft folder created? Where do the Folders under Local come from? I created one called Keepers where I store emails I want to retain by subject. But on C2 also showing are Trash and Outbox. In my old computer, C1, every folder showing under my Email address also appears.