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saying not connected

  • 4 replies
  • 1 has this problem
  • 8 views
  • Last reply by cor-el

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Since the update firefox is impossible to use it is so slow take 5 to ten min to change pages, and that's if it opens pages. Now it will load some pages others it will simply say there is no internet connection. However I can open edge and find things instantly and no connection problem. I have uninstalled firefox, re installed and updated still nothing works. I have used firefox for years I have never had this issue.

All Replies (4)

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Hi,please : uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files , C:\Program Files(x86) & C:\ProgramData Then restart system. Then run Windows Disk Cleanup. (Note: This should be Pinned and run Weekly, If never done below expect 10's of gig's) Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do :

Reinstall with Current Release Firefox 62.0.2 with a Full Version Installer

Please let us know if this solved your issue or if need further assistance.

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I have done this 3 times now, its still slow and unusable. I guess ill just move everything over to edge.

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It is possible that your firewall or other security software blocks or restricts Firefox without informing you, possibly after detecting changes (update) to the Firefox application. Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full, unrestricted, access for Firefox and the plugin-container process and the updater process.

See: