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do not have mbox files in my profile so where are my e-mails?

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  • Last reply by MDM43

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Brought up Thunderbird and it did not go to the normal display. Instead it came up wanting to go through the set up stuff! I went through that and told it to use my existing e-mail address. Program started up OK but none of my old e-mails are present. Only those which were on the server. My address book is in tact. I tried to locate the e-mails in my profile but there are no mbox files present at all. I checked and I have "show hidden files" selected. Where am I going wrong? I am using Windows 7.

Brought up Thunderbird and it did not go to the normal display. Instead it came up wanting to go through the set up stuff! I went through that and told it to use my existing e-mail address. Program started up OK but none of my old e-mails are present. Only those which were on the server. My address book is in tact. I tried to locate the e-mails in my profile but there are no mbox files present at all. I checked and I have "show hidden files" selected. Where am I going wrong? I am using Windows 7.

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Yep you are in your operating systems file manager application, not Thunderbird.

Toad Hall said in Thunderbird Yesterday, last post before yours today. I told you you were in the wrong place the day before. The day before that Zeno told you to use the Thunderbird application window.

Way back 10 days ago I gave basically the exact same instructions that never mentions the file system or windows file manger. They appear to have confused you.

So lets go back 2 weeks and this time Close the windows file manager and forget how you managed to open it. No one is telling you to do anything at all in the file system. Why, because installing an addon and executing it has taken nearly two weeks. I have no interest at all in exploring the file system under those sort of circumstances.

Now go to Thunderbird and open the application. In the folder pane on the left navigate until you locate "Local Folders" as an account name. (That is the default, if you changed it I hope you know what you changed it to) Right click on the local folders account and select "New Folder" Create a folder to hold your imported mail. now locate the folder you just created in local folders. Click on the folder name with your left mouse button., Click again with the right mouse button. Select the import export tools from the menu.

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Chosen Solution

Yep you are in your operating systems file manager application, not Thunderbird.

Toad Hall said in Thunderbird Yesterday, last post before yours today. I told you you were in the wrong place the day before. The day before that Zeno told you to use the Thunderbird application window.

Way back 10 days ago I gave basically the exact same instructions that never mentions the file system or windows file manger. They appear to have confused you.

So lets go back 2 weeks and this time Close the windows file manager and forget how you managed to open it. No one is telling you to do anything at all in the file system. Why, because installing an addon and executing it has taken nearly two weeks. I have no interest at all in exploring the file system under those sort of circumstances.

Now go to Thunderbird and open the application. In the folder pane on the left navigate until you locate "Local Folders" as an account name. (That is the default, if you changed it I hope you know what you changed it to) Right click on the local folders account and select "New Folder" Create a folder to hold your imported mail. now locate the folder you just created in local folders. Click on the folder name with your left mouse button., Click again with the right mouse button. Select the import export tools from the menu.

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Matt..Thanks for getting me straightened out as to the correct "local" file system! I now have all the "lost" e-mails. I appreciate all the posts on this "problem", sorry it took so long for it to soak in as to the correct "local" file to complete the task!! - MDM

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