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How to get rid of websites opening tabs without authorisation?

Posted

Hello,

In the last week, I have been getting websites opening up new tabs on my browser without my authorisation. I have tried using ad block to stop it, refreshing firefox, running malware (there was a threat which I removed), running malware ad cleaner (threats removed) but it is still doing it and driving me mad. My husband is now also getting the same problem.

Has anyone got the same problems please and how to fix it?

Thank you

Hello, In the last week, I have been getting websites opening up new tabs on my browser without my authorisation. I have tried using ad block to stop it, refreshing firefox, running malware (there was a threat which I removed), running malware ad cleaner (threats removed) but it is still doing it and driving me mad. My husband is now also getting the same problem. Has anyone got the same problems please and how to fix it? Thank you

Chosen solution

What websites are opening without your permission? Can you please open Firefox, type about:support into the address bar, press enter and copy over what you see?

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Application

  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/64.0.3282.140 Safari/537.36 Edge/17.17134

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Tyler Downer
  • Top 25 Contributor
  • Moderator
1534 solutions 10700 answers

Chosen Solution

What websites are opening without your permission? Can you please open Firefox, type about:support into the address bar, press enter and copy over what you see?

What websites are opening without your permission? Can you please open Firefox, type about:support into the address bar, press enter and copy over what you see?

Question owner

All sort of websites, adversiting sites saying that I have won something, etc...

I am trying to copy what I see when typing about:support but this is too long, how can I send it to you please?

All sort of websites, adversiting sites saying that I have won something, etc... I am trying to copy what I see when typing about:support but this is too long, how can I send it to you please?
Tyler Downer
  • Top 25 Contributor
  • Moderator
1534 solutions 10700 answers

Please past it into https://www.pastebin.com/ and give me the url.

Thanks!

Please past it into https://www.pastebin.com/ and give me the url. Thanks!

Question owner

Is this what you need??link text

Is this what you need??[https://pastebin.com/0awd9M3Z link text]
Tyler Downer
  • Top 25 Contributor
  • Moderator
1534 solutions 10700 answers

Yes thank you!

If you install https://addons.mozilla.org/firefox/addon/ublock-origin/ does that help?

Yes thank you! If you install https://addons.mozilla.org/firefox/addon/ublock-origin/ does that help?

Question owner

I will try it and get back to you. It doesn't do it all the time so will have to wait 24 hours to get a proper thumbed up. I have tried lots of things today and thought I had sorted it but then problem re-occurred after a few hours!!

Thanks for your help

I will try it and get back to you. It doesn't do it all the time so will have to wait 24 hours to get a proper thumbed up. I have tried lots of things today and thought I had sorted it but then problem re-occurred after a few hours!! Thanks for your help

Question owner

What options do I need to select in the menus, any idea? Or just leave the app to run as it is?

What options do I need to select in the menus, any idea? Or just leave the app to run as it is?
Tyler Downer
  • Top 25 Contributor
  • Moderator
1534 solutions 10700 answers

For uBlock? You can keep the existing options and it should work.

For uBlock? You can keep the existing options and it should work.

Question owner

Ok thanks, will let you know

Ok thanks, will let you know

Question owner

Hello Tyler, The app you got me to install did resolve my issue, thank you.

Hello Tyler, The app you got me to install did resolve my issue, thank you.
nhouse49 0 solutions 2 answers

How to get rid of websites opening tabs without authorisation- I also h ve had had this happen several times but only when i first login. Google is set as my homepage and firefox is backup. My homepae settings are not changing. I have tried removing and restoring Firefox That worked once, but the problem is back . I have tried deleting some json files. also worked once I am uncomfortabe deleting anything more complex. do I need to Take it to the shop? I am working on an HP laptop that' about 3 years old--cant'read the model #, cause my eyes ar much older than 3. It is not a top of the line machine. website causing the problem is URL:https://www.microsoft.com/en-us/

How to get rid of websites opening tabs without authorisation- I also h ve had had this happen several times but only when i first login. Google is set as my homepage and firefox is backup. My homepae settings are not changing. I have tried removing and restoring Firefox That worked once, but the problem is back . I have tried deleting some json files. also worked once I am uncomfortabe deleting anything more complex. do I need to Take it to the shop? I am working on an HP laptop that' about 3 years old--cant'read the model #, cause my eyes ar much older than 3. It is not a top of the line machine. website causing the problem is URL:https://www.microsoft.com/en-us/