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I can't import my bookmarks into new version of firefox

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I updated my mozilla and my bookmarks disappeared. I have tried to restore them and import them and neither option works. Also, Mozilla now keeps crashing on me. I did a restore on my computer and then deleted and reinstalled mozilla but it is continuously having issues. Please help.

I updated my mozilla and my bookmarks disappeared. I have tried to restore them and import them and neither option works. Also, Mozilla now keeps crashing on me. I did a restore on my computer and then deleted and reinstalled mozilla but it is continuously having issues. Please help.

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More Information

cor-el
  • Top 10 Contributor
  • Moderator
17335 solutions 156738 answers

Note that importing or restoring bookmarks can take some time if you have a lot of bookmarks, so if Firefox seems to hang then give Firefox more time to complete the task.

You can also check the Browser Console (i.e. NOT the Web Console) for error messages.

The name of an automatically created JSON bookmarks backup in the bookmarkbackups folder includes a total item count (folders and separators included) and an hash value to prevent saving the same backup more than once. You also see this count in the Restore menu drop-down list.

  • bookmarks-YYYY-MM-DD_<item count>_<hash>.jsonlz4.

If you use Sync then best is to disconnect Sync temporarily during troubleshooting.

You can check for problems with the places.sqlite database (bookmarks and history) in the Firefox profile folder.

  • use "Verify Integrity" on the "Help -> Troubleshooting Information" (about:support) page
    in case errors are reported close and restart Firefox and retry

See also:

If "Verify Integrity" on the "Help -> Troubleshooting Information" (about:support) page cannot repair places.sqlite then remove all places.sqlite files in the Firefox profile folder. Firefox will rebuild places.sqlite and restore the bookmarks from a recent JSON backup in the bookmarkbackups folder.

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.

Note that importing or restoring bookmarks can take some time if you have a lot of bookmarks, so if Firefox seems to hang then give Firefox more time to complete the task. *https://support.mozilla.org/en-US/kb/restore-bookmarks-from-backup-or-move-them You can also check the Browser Console (i.e. NOT the Web Console) for error messages. *"3-bar" menu button or Tools -> Web Developer *https://developer.mozilla.org/en/Tools/Browser_Console The name of an automatically created JSON bookmarks backup in the bookmarkbackups folder includes a total item count (folders and separators included) and an hash value to prevent saving the same backup more than once. You also see this count in the Restore menu drop-down list. *bookmarks-YYYY-MM-DD_<item count>_<hash>.jsonlz4. ---- If you use Sync then best is to disconnect Sync temporarily during troubleshooting. You can check for problems with the <b>places.sqlite</b> database (bookmarks and history) in the Firefox profile folder. *use "Verify Integrity" on the "Help -> Troubleshooting Information" (about:support) page<br>in case errors are reported close and restart Firefox and retry See also: *http://kb.mozillazine.org/Locked_or_damaged_places.sqlite *https://support.mozilla.org/en-US/kb/Bookmarks+not+saved#w_fix-the-bookmarks-file If "Verify Integrity" on the "Help -> Troubleshooting Information" (about:support) page cannot repair places.sqlite then remove all places.sqlite files in the Firefox profile folder. Firefox will rebuild places.sqlite and restore the bookmarks from a recent JSON backup in the bookmarkbackups folder. *keep a backup copy of places.sqlite in case a new places.sqlite database has to be created *http://kb.mozillazine.org/Unable_to_process_the_backup_file_-_Firefox You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the <b>about:profiles</b> page. *Help -> Troubleshooting Information -> Profile Directory:<br>Windows: Show Folder; Linux: Open Directory; Mac: Show in Finder *http://kb.mozillazine.org/Profile_folder_-_Firefox

Modified by cor-el