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Getting "unexpected error" trying to log in to Firefox Sync

  • 4 replies
  • 1 has this problem
  • 2 views
  • Last reply by McCoy

Hi, I'm trying to sign in to Firefox Account but keep getting "working..." then "unexpected error". Even creating a new Account has the same result. Does anyone know how to fix this problem, because I just reinstalled Windows and have lots of bookmark and history that need to sync. My Firefox version is 61.0.2 (64-bit) Thanks.

Hi, I'm trying to sign in to Firefox Account but keep getting "working..." then "unexpected error". Even creating a new Account has the same result. Does anyone know how to fix this problem, because I just reinstalled Windows and have lots of bookmark and history that need to sync. My Firefox version is 61.0.2 (64-bit) Thanks.
Attached screenshots

Chosen solution

Things should be back to normal now   -   would you try again please  ?

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All Replies (4)

At the moment there's a Sync "Unexpected error' explosion going on.

'Called for help .......

But we're dealing with different time zones, and it's weekend - it may take a while, so please, hang in there.

Chosen Solution

Things should be back to normal now   -   would you try again please  ?

Thank you very much for help. It’s okay now.

lephunghien said

Thank you very much for help. It’s okay now.

My pleasure - I'm glad that everything's back to normal  !