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How do I delete messages to deleted folder

  • 4 replies
  • 1 has this problem
  • 2 views
  • Last reply by andy345

I use to be able to delete my messages from the inbox to the deleted folder, (then delete them permantly later) Now when I delete message from inbox, It has gone! I seem to remember setting something up in "setting" but I do not seem to find any thing now. Could some one give me a clue as to what I am missing? Thank You

I use to be able to delete my messages from the inbox to the deleted folder, (then delete them permantly later) Now when I delete message from inbox, It has gone! I seem to remember setting something up in "setting" but I do not seem to find any thing now. Could some one give me a clue as to what I am missing? Thank You

Chosen solution

Assuming this is an imap mail account Make sure you have subscribed to see the imap 'Deleted' folder which may be called 'Bin' or 'Trash' or 'Deleted Items'. I'm sure you get the idea :)

  • Right click on imap mail accoun tin folder pane and select 'Subscribe'
  • select the 'Deleted' folder
  • click on 'Subscribe'
  • click on OK

Now make sure Thunderbird chooses to use it:

  • Right click on Imap mail account in folder pane and select 'Settings'
  • select 'Server Settings' for that account

When I delete a message:

  • select: 'Move it to this folder' and choose the imap Trash folder on that account.
  • click on OK

Exit Thunderbird wait a short while for background processes to complete start thunderbird

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All Replies (4)

Chosen Solution

Assuming this is an imap mail account Make sure you have subscribed to see the imap 'Deleted' folder which may be called 'Bin' or 'Trash' or 'Deleted Items'. I'm sure you get the idea :)

  • Right click on imap mail accoun tin folder pane and select 'Subscribe'
  • select the 'Deleted' folder
  • click on 'Subscribe'
  • click on OK

Now make sure Thunderbird chooses to use it:

  • Right click on Imap mail account in folder pane and select 'Settings'
  • select 'Server Settings' for that account

When I delete a message:

  • select: 'Move it to this folder' and choose the imap Trash folder on that account.
  • click on OK

Exit Thunderbird wait a short while for background processes to complete start thunderbird

Example image below. gmail's trash/deelted folder happens to be called Bin I subscribed to see 'Bin' then set settings as per image below.

Thanks for your reply, I have been dragged away by the wife (yet another birthday ) when I get back I will have a go at that. It does look familiar! Onice again, thanks.

I got there, not sure I did it your way but it pushed me in the right direction!! Again thank you