Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

message panes

  • 5 replies
  • 2 have this problem
  • 7 views
  • Last reply by sfhowes

Pepe1001
Pepe1001
more options

I use TB 52.9.1 on a MacBook Pro and recently up graded to OS 10.13.6. (High Sierra)

Since the upgrade I have noticed a difference in TB

An issue I reported earlier was that the spell check pane covered over the message. Now the spell check is at the bottom... (image 1)... the message is visible

But, now other message screens are behind the current message and not accessible ie insert image (image 2) ie. save message (image 3)

Is this an MAC OS issue or a Thunderbird issue?

I use TB 52.9.1 on a MacBook Pro and recently up graded to OS 10.13.6. (High Sierra) Since the upgrade I have noticed a difference in TB An issue I reported earlier was that the spell check pane covered over the message. Now the spell check is at the bottom... (image 1)... the message is visible But, now other message screens are behind the current message and not accessible ie insert image (image 2) ie. save message (image 3) Is this an MAC OS issue or a Thunderbird issue?
Attached screenshots

All Replies (5)

Toad-Hall
Toad-Hall
  • Top 25 Contributor
more options

Do you have 'Focus-follows-mouse'- I believe it is called 'Afloat' enabled ?

Afloat. It has a menu bar option in all OS X applications under Window>Focus Follows mouse that is easily accidentally selected.

Suggest you switch it off and see if that resolves the issue.

Pepe1001
Pepe1001 Question owner
more options

Thanks Toad-Hall

I can find no such option in any menu bar of any app ie. Thunderbird.... or in the system preferences.

I have found a work around by making the message pane smaller... but that isn't best and I hate "work arounds" when an app should work best.

Dave

sfhowes
sfhowes
  • Top 25 Contributor
more options

I'm not a mac user, but can none of these half-submerged dialog windows be dragged up to show the full display? Clipped or otherwise incorrect dialogs have been seen before with TB on OSX. Does it make any difference if you Help/Restart with Add-ons Disabled (safe mode)? In safe mode, a default set of toolbars and layout are enforced, and graphics acceleration is turned off.

Pepe1001
Pepe1001 Question owner
more options

Thanks There was an extension called SmoothWheel (AMO). Disabling it made no difference.

It appears that the dialogue panes are now anchored to the bottom of the message pane.... when I shrink the message pane, the dialogue pane moves up and can be seen. When I enlarge the message pane the dialogue pane moves down to the bottom of the screen and disappears from view. I can't then see or click on the activity buttons.

As I mentioned, the dialogue panes used to be anchored at the top of the message pane and would cover over the text in message. This was not an issue except for the spell check... you need to see the text to decide about the spelling error.

SO either: going from OS 10.12 to OS 10.13 changed the way the OS responds to the TB code to anchor the dialogue panes or TB changed its code about anchoring the dialogue pane to prevent the spell checker from covering the message..... ????

How can I find out which?

sfhowes
sfhowes
  • Top 25 Contributor
more options

I'm afraid I can't offer much advice, and I don't know where such OSX issues are best posed, as there are relatively few TB users on OSX. It seems it would be difficult to revert to 10.12, although perhaps you have another computer with that OS. I might try the simple option of reinstalling TB in 10.13, in case that makes the OS 'reset' it's connection to TB, without any leftover elements of 10.12 (reinstalling doesn't affect the profile folder). It may also be that TB has not been tested sufficiently in 10.13, and the fault lies in TB.

Although I don't think it will make any difference, you could try the TB 60 RC4 version, which is very close to the next release version.