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I have a secure connection failed error, but the SSL Certificate is current and valid. This is a Firefox browser issue as the site is secure on other browsers.

Posted

When user goes to www.hsmammuntion.com they get the error below. This site comes up in all other browsers except Firefox. The SSL Certificate has been checked and verified at: https://www.sslshopper.com/ssl-checker.html?hostname=hsmammunition.com How do we resolve this issue?

"Secure Connection Failed

An error occurred during a connection to hsmammunition.com. Peer’s Certificate has been revoked. Error code: SEC_ERROR_REVOKED_CERTIFICATE

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Learn more…

Report errors like this to help Mozilla identify and block malicious sites"

When user goes to www.hsmammuntion.com they get the error below. This site comes up in all other browsers except Firefox. The SSL Certificate has been checked and verified at: https://www.sslshopper.com/ssl-checker.html?hostname=hsmammunition.com How do we resolve this issue? "Secure Connection Failed An error occurred during a connection to hsmammunition.com. Peer’s Certificate has been revoked. Error code: SEC_ERROR_REVOKED_CERTIFICATE The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem. Learn more… Report errors like this to help Mozilla identify and block malicious sites"
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Tyler Downer
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Helpful Reply

When I run the website through SSLLabs, it says the certificate has been revoked. https://www.ssllabs.com/ssltest/analyze.html?d=www.hsmammunition.com&latest

Are you the website owner?

When I run the website through SSLLabs, it says the certificate has been revoked. https://www.ssllabs.com/ssltest/analyze.html?d=www.hsmammunition.com&latest Are you the website owner?
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Question owner

I help support the website. We checked the site on SSL Checker (https://www.sslshopper.com/ssl-checker.html) and it shows fine. All other browsers are showing the site secure except Firefiox.

I help support the website. We checked the site on SSL Checker (https://www.sslshopper.com/ssl-checker.html) and it shows fine. All other browsers are showing the site secure except Firefiox.
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Tyler Downer
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I'd trust SSLLabs's report. Please followup with Godaddy (looks like they are your certificate issuer) to figure out why it's revoked.

I'd trust SSLLabs's report. Please followup with Godaddy (looks like they are your certificate issuer) to figure out why it's revoked.
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Tyler Downer
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You've got some other serious security issues with that site anyway

https://observatory.mozilla.org/analyze/www.hsmammunition.com

You've got some other serious security issues with that site anyway https://observatory.mozilla.org/analyze/www.hsmammunition.com
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Question owner

I'm on the phone with GoDaddy and they are saying the SSL is fine. I've asked them to check again.

I'm on the phone with GoDaddy and they are saying the SSL is fine. I've asked them to check again.
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Tyler Downer
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Tell them SSLlabs is reporting a revocation

Tell them SSLlabs is reporting a revocation
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jscher2000
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This has happened to some other GoDaddy hosting customers who posted here in recent years. I can't recall anyone reporting back on why it happened. Seems fixed now.

This has happened to some other GoDaddy hosting customers who posted here in recent years. I can't recall anyone reporting back on why it happened. Seems fixed now.
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Tyler Downer
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Yep, definitely not revoked any longer.

HOWEVER, you still are missing some serious security features on your site. I'd strongly encourage you check out the following:

https://observatory.mozilla.org/analyze/www.hsmammunition.com

and

https://www.ssllabs.com/ssltest/analyze.html?d=www.hsmammunition.com&latest

to get your website back up to where it should be to keep it and your customers safe

Yep, definitely not revoked any longer. HOWEVER, you still are missing some serious security features on your site. I'd strongly encourage you check out the following: https://observatory.mozilla.org/analyze/www.hsmammunition.com and https://www.ssllabs.com/ssltest/analyze.html?d=www.hsmammunition.com&latest to get your website back up to where it should be to keep it and your customers safe
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Question owner

SSL Labs is passing now, but observatory.mozilla is still showing a fail. We reissued the SSL. Any ideas?

SSL Labs is passing now, but observatory.mozilla is still showing a fail. We reissued the SSL. Any ideas?
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jscher2000
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The Observatory site assesses parameters other than the certificate. You'll need to click through the individual items to determine how important they are for your users. For example, if you take payments, protecting against cross-site scripting attacks may be more important than if you only provide information.

The Observatory site assesses parameters other than the certificate. You'll need to click through the individual items to determine how important they are for your users. For example, if you take payments, protecting against cross-site scripting attacks may be more important than if you only provide information.
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