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why is firefox always crashing/

Posted

i would like to use firefox all the time , but it crashes every five minutes it doesnt matter what site i am on it is all of them.

i would like to use firefox all the time , but it crashes every five minutes it doesnt matter what site i am on it is all of them.

Additional System Details

Application

  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:61.0) Gecko/20100101 Firefox/61.0

More Information

Zenos 2265 solutions 12258 answers

You have said "Firefox" twice; this particular forum is for the Thunderbird email client.

If you meant the Firefox browser, we can ask a moderator to move your post to the Firefox forum.

You have said "Firefox" twice; this particular forum is for the Thunderbird email client. If you meant the Firefox browser, we can ask a moderator to move your post to the Firefox forum.
FredMcD
  • Top 10 Contributor
4344 solutions 61082 answers

Hello and welcome to Firefox support.

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most recent 7 - 10 crash reports, and copy them. Now go to the reply box and paste them in.

aboutcrashesFx57

For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support

Hello and welcome to Firefox support. In the address bar, type '''about:crashes'''<enter>. '''Note: ''' If any reports do not have '''BP-''' in front of the numbers/letters, click it to submit them. '''The crash report is several pages of data. We ''' '''need the report numbers to see the whole report. ''' Using your mouse, '''mark''' the '''most recent 7 - 10''' crash reports, and copy them. Now go to the reply box and paste them in. ;[[Image:aboutcrashesFx57|width=500]] For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support