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I get a ? mark in my apple dock replacing the Firefox logo and it won't open

Posted

I've downloaded Firefox yesterday onto my iMac and it has been fine, but now in my dock a see a ?, in place of the logo. and Firefox won't open.

I've downloaded Firefox yesterday onto my iMac and it has been fine, but now in my dock a see a ?, in place of the logo. and Firefox won't open.

Additional System Details

Application

  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_6) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/11.1.1 Safari/605.1.15

More Information

Wesley Branton
  • Top 25 Contributor
595 solutions 5020 answers

Does reinstalling Firefox fix the issue permanently or does this issue happen repeatedly, even after reinstalling?

Does reinstalling Firefox fix the issue permanently or does this issue happen repeatedly, even after reinstalling?

Question owner

I happens each time I reinstall

I happens each time I reinstall
Wesley Branton
  • Top 25 Contributor
595 solutions 5020 answers

What appears to be an identical issue to yours has been reported on the Apple support forum (more information). The general steps seems to be simply to delete the icon from the Apple Dock manually drag and drop the Firefox icon from the Applications folder into the Dock.

Hope this helps.

What appears to be an identical issue to yours has been reported on the Apple support forum ([https://discussions.apple.com/thread/7801461 more information]). The general steps seems to be simply to delete the icon from the Apple Dock manually drag and drop the Firefox icon from the Applications folder into the Dock. Hope this helps.