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Tbird doesn't recognize Gmail pw when getting messages although Gmail.com does. Why?

  • 3 replies
  • 2 have this problem
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  • Last reply by h_g

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This behavior is fairly recent. I have confirmed in Options that the pw I used is correct. If I try to change the password in gmail.com and enter the original password it confirms that the new password is the same as the old one.

This behavior is fairly recent. I have confirmed in Options that the pw I used is correct. If I try to change the password in gmail.com and enter the original password it confirms that the new password is the same as the old one.

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Now it doesn't recognize the outgoing SMTP server password either. I have rebooted the computer to no avail. When I try to uninstall Tbird (to reinstall a fresh version) via the Control Panel nothing happens when I click on Uninstall

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I should have mentioned I don't have any trouble getting into my msn account (SMTP) once I enter the password and I can access the gmail account through gmail.com, but Tbird doesn't retain the msn password and won't recognize the gmail password. I am operating under Windows 10.