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I have download the mac update several times but it opens showing a folder that when clicked shows utilities. I am not sure what I am doing incorrectly

Posted

I am trying to access an education video which system check indicates my computer requires an update to firefox. I select the mac version download and the download indicates firefox 60.0.2.dmg (55.6 mb). It does nothing so I click on the download and it shows verifying and then opens to a screen which indicates firefox quantum with a folder with an A on it. When I select the folder it takes me to utilities.

Can you help?

I am trying to access an education video which system check indicates my computer requires an update to firefox. I select the mac version download and the download indicates firefox 60.0.2.dmg (55.6 mb). It does nothing so I click on the download and it shows verifying and then opens to a screen which indicates firefox quantum with a folder with an A on it. When I select the folder it takes me to utilities. Can you help?

Additional System Details

Application

  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_11_6) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/11.1.1 Safari/605.1.15

More Information

FredMcD
  • Top 10 Contributor
4245 solutions 59390 answers
Does this help? https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-mac