Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

How do I log in to my existing account?

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by christ1

Howard.Norland
Howard.Norland
more options

I reinstalled Thunderbird and cannot access my existing account

I reinstalled Thunderbird and cannot access my existing account

All Replies (1)

christ1
christ1
  • Top 25 Contributor
more options

https://support.mozilla.org/kb/cannot-receive-messages

I reinstalled Thunderbird

You've been wasting your time. https://support.mozilla.org/en-US/kb/profiles-where-thunderbird-stores-user-data#w_where-is-my-profile-stored