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RE: Firefox ESR 52.8.0 crashes on some web pages. System: Odroid Xu4, Dietpi v6.8

  • 1 reply
  • 1 has this problem
  • 11 views
  • Last reply by Shadow110

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Mr. FredMcD replied to my initial question with an email asking for my 10 most recent crash reports. His instructions were as follows:

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

While still in Safe Mode,

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most recent 7 - 10 crash reports, and copy them. Now go to the reply box and paste them in. <end>


The reply box is to noreply@mozilla.org which errors to "unable to send", so I coppied the email in this post. See the following:


Mr. FredMcD,

Amazingly quick response, thank you for assisting me. Here is the info you requested.


bp-3d98789b-1032-43de-b4f5-c98350180602

   6/2/18    2:02 PM

bp-3fdfaaa6-de3e-48a8-af68-04b491180602

   6/2/18    1:23 PM

bp-92431654-8948-4bbc-9d49-e90131180529

   5/29/18    5:33 PM

bp-9dbc0ebe-e543-4946-a6c1-0b9ea1180525

   5/25/18    11:24 AM

bp-9a4218d5-cdb3-45ef-8757-e5e771180525

   5/25/18    11:24 AM

bp-761f1536-3e0b-4d19-82f6-e5ff21180522

   5/22/18    4:18 PM

bp-ac8db330-5564-46e1-a775-1ba531180520

   5/20/18    4:33 PM

bp-a628cae1-db95-401f-b1a0-6120a1180520

   5/20/18    4:33 PM

bp-1d7cffaa-e6b1-40d5-b56e-1bee21180520

   5/20/18    4:33 PM

bp-edfa955d-07db-42e6-8519-c83c41180520

   5/20/18    4:31 PM


Darrin W. Root

All Replies (1)

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Hi, please do not start new questions on the same subject. Please use this URL since you have now started a new question and replied with information. Use this URL only to reply to responses which generate a email to you : https://support.mozilla.org/en-US/questions/1220292 Thank You.


Separate security issue, uninstall your Flash 10.1 r999 Flash Player Version: 29.0.0.171 Current Version https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, . . . .) Note: Other software is offered in the download. <Windows Only>


Crash Reason SIGSEGV Has to do with memory consumption. Is known bug/s https://askubuntu.com/questions/693763/firefox-crashed-with-sigsegv

Please : under Permissions check the setting to Prevent Accessibility Services from accessing your browser (put a check in the box ) .

Performance and untick everything. change the recommended size lower then see how it runs. Note: 1 = No Multiprocessor = slow again. Try 2 Restart Firefox after making these changes please. Note : Hardware Acceleration is for Video Card, Monitor to see if remain off or to turn back on.

Modified by Shadow110