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Since updating (May 16, 2018) eBay loads incorrectly

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  • 2 have this problem
  • 11 views
  • Last reply by cor-el

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EBay descriptive text appears as a string of "A's," each in a box panel. Other webpages are exhibiting the same error. Can this be remedied?

Pictures load fine, as well as some of the embedded format text.

None of the troubleshooting info seems to apply (cookies and caches are cleared).

EBay descriptive text appears as a string of "A's," each in a box panel. Other webpages are exhibiting the same error. Can this be remedied? Pictures load fine, as well as some of the embedded format text. None of the troubleshooting info seems to apply (cookies and caches are cleared).
Attached screenshots

Modified by jessereyes

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This can happen if you have installed fonts locally that Firefox can't access because of sandbox security issues.

You can check for sandbox security related issues.

You can set this pref to 2 or 1 on the about:config page to lower the sandbox security setting.

  • security.sandbox.content.level = 1
  • close and restart Firefox to make the change effective.

If '1' still doesn't have effect then try '0' to disable the sandbox.

If this didn't work then undo/reverse the change and reset the pref via the right-click context menu to the default value.

You can open the about:config page via the location/address bar. You can accept the warning and click "I accept the risk!" to continue.