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Crashed again, all tabs lost

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  • 1 has this problem
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  • Last reply by Jozzig

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Good day, my Firefox (fully up-to-date) crashed quite a few times in recent weeks. This time All my tabs are Lost. I had about 120 open. I closed Firefox before I wanted to shut down the PC (Windows 10 with April 2018 update) and get a Firefox crash notification. As per usual, I click restore and all my tabs came up! Closed Firefox again - no notifications. This morning, when I opened Firefox, I got 3 tabs - Google Mail sign in, Facebook sign in and an empty tab. I read up on the issue everywhere (using Chrome!!) and then Mozilla support. I was directed to 2 posts. The one did not apply to me and the other one was so technically demanding that a person with average computer knowledge simply could not follow that to and fro. So now, how do I get my tabs back? I had gone to sessionstore-backups and only found 2 entries: see attached image, both are from today, Not yesterday! I am stumped Regards

Clicked on Automatically add Trouble shooting information - see second image! Thank you

Good day, my Firefox (fully up-to-date) crashed quite a few times in recent weeks. This time All my tabs are Lost. I had about 120 open. I closed Firefox before I wanted to shut down the PC (Windows 10 with April 2018 update) and get a Firefox crash notification. As per usual, I click restore and all my tabs came up! Closed Firefox again - no notifications. This morning, when I opened Firefox, I got 3 tabs - Google Mail sign in, Facebook sign in and an empty tab. I read up on the issue everywhere (using Chrome!!) and then Mozilla support. I was directed to 2 posts. The one did not apply to me and the other one was so technically demanding that a person with average computer knowledge simply could not follow that to and fro. So now, how do I get my tabs back? I had gone to sessionstore-backups and only found 2 entries: see attached image, both are from today, Not yesterday! I am stumped Regards Clicked on Automatically add Trouble shooting information - see second image! Thank you
Attached screenshots

Chosen solution

The files you see in Windows Explorer are your live files. The files you see in ShadowExplorer (8th May 2018) are the ones you want to right-click > Export.

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OH NO! Crash etc happened again yesterday, including all tabs lost. Twice. Shall give details later. Very busy today  :(

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