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Why does Firefox 59 not play audio even if Linux is already running PulseAudio?

Posted

The various pages to help with no audio say to run PulseAudio. My Linux Mint already has PulseAudio running. Restarting PulseAudio doesn't help.

Firefox displays a message at the top of the window claiming the problem is libavcodec. I have the most recent libavcodec.

I get sound and video from many sources, but cannot hear the previews or streaming from the Freegal music service.

The various pages to help with no audio say to run PulseAudio. My Linux Mint already has PulseAudio running. Restarting PulseAudio doesn't help. Firefox displays a message at the top of the window claiming the problem is libavcodec. I have the most recent libavcodec. I get sound and video from many sources, but cannot hear the previews or streaming from the Freegal music service.

Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.2 r202

Application

  • User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:60.0) Gecko/20100101 Firefox/60.0

More Information

James
  • Moderator
1594 solutions 11229 answers

I have not had this issue with Firefox 59.0.2 myself however there can be some instances of where Firefox 58 and 59 may be unable to play or record sound on some Linux distributions and desktop environments. This has been fixed in Firefox 60.0 which is currently on the Beta channel and Release will be on May 9th.

https://support.mozilla.org/en-US/kb/no-sound-firefox-59-linux


edit: Wait are getting this issue with current Firefox 60.0b10 Beta build?

I have not had this issue with Firefox 59.0.2 myself however there can be some instances of where Firefox 58 and 59 may be unable to play or record sound on some Linux distributions and desktop environments. This has been fixed in Firefox 60.0 which is currently on the Beta channel and Release will be on May 9th. https://support.mozilla.org/en-US/kb/no-sound-firefox-59-linux edit: Wait are getting this issue with current Firefox 60.0b'''10''' Beta build?

Modified by James

cor-el
  • Top 10 Contributor
  • Moderator
17412 solutions 157274 answers

Note that you have an outdated Shockwave Flash plugin, current is 29.0.0.113.

  • Shockwave Flash 11.2 r202

You can download the latest Flash player plugin for Firefox on this page.


Bug 1435212 - Add support for FFmpeg 3.5 (libavcodec/libavformat v58)

(please do not comment in bug reports
https://bugzilla.mozilla.org/page.cgi?id=etiquette.html
)

Note that you have an outdated Shockwave Flash plugin, current is 29.0.0.113. *Shockwave Flash 11.2 r202 You can download the latest Flash player plugin for Firefox on this page. *https://get.adobe.com/flashplayer/otherversions/ ---- Bug 1435212 - Add support for FFmpeg 3.5 (libavcodec/libavformat v58) (<i>please do not comment in bug reports<br>https://bugzilla.mozilla.org/page.cgi?id=etiquette.html</i>)