X
Tap here to go to the mobile version of the site.

Support Forum

Email address links open endless multiple tabs

Posted

When I click on any mailto: link in Firefox Quantum 59.0.2 (64-bit) it opens endless blank tabs and there is no way out but to force quit the app itself. This has been going on for awhile and no update has fixed the problem yet.

When I click on any mailto: link in Firefox Quantum 59.0.2 (64-bit) it opens endless blank tabs and there is no way out but to force quit the app itself. This has been going on for awhile and no update has fixed the problem yet.

Chosen solution

You get tabs opening endlessly if you select the Firefox program to handle a file when you get an "Open with" dialog.

Check the Mailto application in Firefox > Preferences > Applications Make sure it isn't set to the Firefox application because Firefox can't handle the mailto protocol internally and you will get tabs opening endlessly.

Read this answer in context 1

Additional System Details

Installed Plug-ins

  • Shockwave Flash 29.0 r0

Application

  • Firefox 59.0.2
  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.13; rv:59.0) Gecko/20100101 Firefox/59.0
  • Support URL: https://support.mozilla.org/1/firefox/59.0.2/Darwin/en-US/

Extensions

  • Adblock Plus 3.0.2 ({d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d})
  • AdBlocker for YouTube™ 0.2.8 (jid1-q4sG8pYhq8KGHs@jetpack)
  • Boomerang for Gmail 1.2.9 ({65e41d20-f092-41b7-bb83-c6e8a9ab0f57})
  • Grammarly for Firefox 8.817.1473 (87677a2c52b84ad3a151a4a72f5bd3c4@jetpack)
  • HTTPS Everywhere 2018.4.3 (https-everywhere@eff.org)
  • NoScript 10.1.7.5 ({73a6fe31-595d-460b-a920-fcc0f8843232})
  • Search by Image 1.11.0 ({2e5ff8c8-32fe-46d0-9fc8-6b8986621f3c})
  • To Google Translate 3.1 (jid1-93WyvpgvxzGATw@jetpack)
  • YouTube High Definition 63.1.5 ({7b1bf0b6-a1b9-42b0-b75d-252036438bdc})
  • Amazon Assistant for Firefox 10.1711.15.1405 (abb@amazon.com) (Inactive)
  • AmazonSmile 1Button for Firefox 1.0.1-signed.1-signed (smile1Button@amazon.com) (Inactive)
  • Element Hiding Helper for Adblock Plus 1.4 (elemhidehelper@adblockplus.org) (Inactive)
  • Evernote Web Clipper 6.13.2 ({E0B8C461-F8FB-49b4-8373-FE32E9252800}) (Inactive)
  • Firefox Lightbeam 2.1.0 (jid1-F9UJ2thwoAm5gQ@jetpack) (Inactive)
  • Ghostery – Privacy Ad Blocker 8.1.0 (firefox@ghostery.com) (Inactive)
  • Personas Plus 2.0.1 (personas@christopher.beard) (Inactive)
  • RAMBack 1.0.1-signed.1-signed (ramback@pavlov.net) (Inactive)
  • Rapportive 1.4.0.1.1-signed.1-signed (rapportive@rapportive.com) (Inactive)
  • TinyURL Generator 2.6.1.1-signed.1-signed (tinyurl.addon@fast-chat.co.uk) (Inactive)
  • Track Package 3.5.1-signed.1-signed ({3f669128-5ad3-4053-ad9b-1afc4ea24c28}) (Inactive)
  • User Agent Switcher 0.7.3.1-signed.1-signed ({e968fc70-8f95-4ab9-9e79-304de2a71ee1}) (Inactive)
  • Video DownloadHelper 7.2.2 ({b9db16a4-6edc-47ec-a1f4-b86292ed211d}) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription:
  • adapterDeviceID: 0x0a2e
  • adapterDrivers:
  • adapterRAM:
  • adapterVendorID: 0x8086
  • crashGuards: []
  • driverDate:
  • driverVersion:
  • featureLog: {u'fallbacks': [], u'features': [{u'status': u'available', u'description': u'Compositing', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'HW_COMPOSITING'}, {u'status': u'available', u'description': u'OpenGL Compositing', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'OPENGL_COMPOSITING'}, {u'status': u'unavailable', u'description': u'WebRender', u'log': [{u'status': u'opt-in', u'message': u'WebRender is an opt-in feature', u'type': u'default'}, {u'status': u'unavailable', u'message': u"Build doesn't include WebRender", u'type': u'runtime'}], u'name': u'WEBRENDER'}, {u'status': u'available', u'description': u'Off Main Thread Painting', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'OMTP'}]}
  • info: {u'TileHeight': 1024, u'ApzWheelInput': 1, u'ApzDragInput': 1, u'ApzKeyboardInput': 1, u'ApzAutoscrollInput': 1, u'AzureFallbackCanvasBackend': u'none', u'TileWidth': 1024, u'AzureCanvasAccelerated': 1, u'AzureCanvasBackend': u'skia', u'AzureContentBackend': u'skia'}
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • offMainThreadPaintEnabled: True
  • webgl1DriverExtensions: GL_ARB_blend_func_extended GL_ARB_draw_buffers_blend GL_ARB_draw_indirect GL_ARB_ES2_compatibility GL_ARB_explicit_attrib_location GL_ARB_gpu_shader_fp64 GL_ARB_gpu_shader5 GL_ARB_instanced_arrays GL_ARB_internalformat_query GL_ARB_occlusion_query2 GL_ARB_sample_shading GL_ARB_sampler_objects GL_ARB_separate_shader_objects GL_ARB_shader_bit_encoding GL_ARB_shader_subroutine GL_ARB_shading_language_include GL_ARB_tessellation_shader GL_ARB_texture_buffer_object_rgb32 GL_ARB_texture_cube_map_array GL_ARB_texture_gather GL_ARB_texture_query_lod GL_ARB_texture_rgb10_a2ui GL_ARB_texture_storage GL_ARB_texture_swizzle GL_ARB_timer_query GL_ARB_transform_feedback2 GL_ARB_transform_feedback3 GL_ARB_vertex_attrib_64bit GL_ARB_vertex_type_2_10_10_10_rev GL_ARB_viewport_array GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_framebuffer_multisample_blit_scaled GL_EXT_texture_compression_s3tc GL_EXT_texture_filter_anisotropic GL_EXT_texture_sRGB_decode GL_APPLE_client_storage GL_APPLE_container_object_shareable GL_APPLE_flush_render GL_APPLE_object_purgeable GL_APPLE_rgb_422 GL_APPLE_row_bytes GL_APPLE_texture_range GL_ATI_texture_mirror_once GL_NV_texture_barrier
  • webgl1Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_frag_depth EXT_sRGB EXT_shader_texture_lod EXT_texture_filter_anisotropic EXT_disjoint_timer_query OES_element_index_uint OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context
  • webgl1Renderer: Intel Inc. -- Intel Iris OpenGL Engine
  • webgl1Version: 4.1 INTEL-10.32.48
  • webgl1WSIInfo: CGL
  • webgl2DriverExtensions: GL_ARB_blend_func_extended GL_ARB_draw_buffers_blend GL_ARB_draw_indirect GL_ARB_ES2_compatibility GL_ARB_explicit_attrib_location GL_ARB_gpu_shader_fp64 GL_ARB_gpu_shader5 GL_ARB_instanced_arrays GL_ARB_internalformat_query GL_ARB_occlusion_query2 GL_ARB_sample_shading GL_ARB_sampler_objects GL_ARB_separate_shader_objects GL_ARB_shader_bit_encoding GL_ARB_shader_subroutine GL_ARB_shading_language_include GL_ARB_tessellation_shader GL_ARB_texture_buffer_object_rgb32 GL_ARB_texture_cube_map_array GL_ARB_texture_gather GL_ARB_texture_query_lod GL_ARB_texture_rgb10_a2ui GL_ARB_texture_storage GL_ARB_texture_swizzle GL_ARB_timer_query GL_ARB_transform_feedback2 GL_ARB_transform_feedback3 GL_ARB_vertex_attrib_64bit GL_ARB_vertex_type_2_10_10_10_rev GL_ARB_viewport_array GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_framebuffer_multisample_blit_scaled GL_EXT_texture_compression_s3tc GL_EXT_texture_filter_anisotropic GL_EXT_texture_sRGB_decode GL_APPLE_client_storage GL_APPLE_container_object_shareable GL_APPLE_flush_render GL_APPLE_object_purgeable GL_APPLE_rgb_422 GL_APPLE_row_bytes GL_APPLE_texture_range GL_ATI_texture_mirror_once GL_NV_texture_barrier
  • webgl2Extensions: EXT_color_buffer_float EXT_texture_filter_anisotropic EXT_disjoint_timer_query OES_texture_float_linear WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context
  • webgl2Renderer: Intel Inc. -- Intel Iris OpenGL Engine
  • webgl2Version: 4.1 INTEL-10.32.48
  • webgl2WSIInfo: CGL
  • windowLayerManagerRemote: True
  • windowLayerManagerType: OpenGL
  • windowUsingAdvancedLayers: False

Modified Preferences

Misc

  • User JS: No
  • Accessibility: No
Shadow110 1072 solutions 14836 answers

Hi, please check if you are clean from any influences that could start that : https://www.malwarebytes.com/mac/

Hi, please check if you are clean from any influences that could start that : https://www.malwarebytes.com/mac/

Question owner

Wouldn't ESET be just as good as malwarebytes?

Wouldn't ESET be just as good as malwarebytes?

Question owner

Also, my research indicates that Firefox has had this exact problem before, and a fix was issued in an update from Mozilla back then.

Also, my research indicates that Firefox has had this exact problem before, and a fix was issued in an update from Mozilla back then.
cor-el
  • Top 10 Contributor
  • Moderator
17415 solutions 157309 answers

Chosen Solution

You get tabs opening endlessly if you select the Firefox program to handle a file when you get an "Open with" dialog.

Check the Mailto application in Firefox > Preferences > Applications Make sure it isn't set to the Firefox application because Firefox can't handle the mailto protocol internally and you will get tabs opening endlessly.

You get tabs opening endlessly if you select the Firefox program to handle a file when you get an "Open with" dialog. Check the Mailto application in Firefox > Preferences > Applications Make sure it isn't set to the Firefox application because Firefox can't handle the mailto protocol internally and you will get tabs opening endlessly. *https://support.mozilla.org/en-US/kb/Firefox+keeps+opening+many+tabs+or+windows *https://support.mozilla.org/en-US/kb/change-firefox-behavior-when-open-file

Question owner

That fixed it! You have to manually select a mail client other than "Firefox" in Firefox > Preferences > Applications (as described above) to make this problem stop. I just tested it on some mailto: links and the problem is gone-- thanks, cor-el!

That fixed it! You have to manually select a mail client other than "Firefox" in Firefox > Preferences > Applications (as described above) to make this problem stop. I just tested it on some mailto: links and the problem is gone-- thanks, cor-el!
Matt 1 solutions 10 answers

Is there a resolve for those of us that use Gmail (pinned tab)?

EDIT: Never mind. Seems this is already an option.

Firefox > Preferences > Applications > Mailto: > Use Gmail

Works like a charm! :)

Is there a resolve for those of us that use Gmail (pinned tab)? EDIT: Never mind. Seems this is already an option. ''Firefox > Preferences > Applications > Mailto: > Use Gmail'' Works like a charm! :)

Modified by Matt

Matt 1 solutions 10 answers

Matt said

Is there a resolve for those of us that use Gmail (pinned tab)?

Ah! Never mind. Seems this is already an option in Firefox > Preferences > Applications > Mailto: > Use Gmail

Works like a charm! :)

''Matt [[#answer-1127833|said]]'' <blockquote> Is there a resolve for those of us that use Gmail (pinned tab)? </blockquote> Ah! Never mind. Seems this is already an option in ''Firefox > Preferences > Applications > Mailto: > Use Gmail'' Works like a charm! :)