Thunderbird Portable and FireFox Browser keep crashing, only work when I am in Windows Safe Mode
Every time I click on an email to open and read in Thunderbird Portable or when I open a new tab or link in Firefox, the programs crash. I tried changing my scanning settings on Avast as one thread suggested, but that didn't help. So I tried booting up in Safe Mode with Networking as another thread suggested and Thunderbird and FireFox now work perfectly. How do I get these applications to begin working again outside of Safe Mode?
Every time I click on an email to open and read in Thunderbird Portable or when I open a new tab or link in Firefox, the programs crash. I tried changing my scanning settings on Avast as one thread suggested, but that didn't help. So I tried booting up in Safe Mode with Networking as another thread suggested and Thunderbird and FireFox now work perfectly. How do I get these applications to begin working again outside of Safe Mode?
All Replies (1)
sfhowes said
Besides disabling Avast in the Main Settings of the Mail Shield, did you disable the SSL scanning component? There are quite a few steps to completely disable Avast interference in email: https://help.avast.com/en/av_free/17/settings_sh_mail_basic.html
Hi sfhowes, Yes I did disable the SSL scanning component. No change. The crashes seem to happen when loading the emails that have more content than just text. I have the option to block remote content, but the messages that have images seem to be the most problematic.