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My Firefox process shows up in task manager, eating cpu, yet it's not showing anything (no windows). Any solution?

  • 3 replies
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  • Last reply by Shadow110

enddre
enddre

So, I opened Firefox via Start. I'm using Windows 10 x64, latest update (Fall Creators). Up till yesterday, I can use firefox. Yet today when I open it, nothing shows up in the desktop. So I opened task manager, yet I found firefox's process (1 process), eating CPU about 20-40%. So I try it again, this time I also opened Chrome to find workaround or solution. Same as the above, yet something changed (picture attached describes everything)

So, I opened Firefox via Start. I'm using Windows 10 x64, latest update (Fall Creators). Up till yesterday, I can use firefox. Yet today when I open it, nothing shows up in the desktop. So I opened task manager, yet I found firefox's process (1 process), eating CPU about 20-40%. So I try it again, this time I also opened Chrome to find workaround or solution. Same as the above, yet something changed (picture attached describes everything)
Attached screenshots

Modified by enddre

Chosen solution

Hi, grab a copy of your Profile, location shown :

Then https://www.revouninstaller.com/revo_uninstaller_free_download.html Then install from previous message URL for Full Installer

Your Profile can go back while Firefox is Closed and can switch Profiles again while closed :

Do not forget once get Firefox setup to backup.

Please let us know if this solved your issue or if need further assistance.

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All Replies (3)

Shadow110
Shadow110

Hi, sorry having issues. Please End the Process in Task Manager then please try this : uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files , C:\Program Files(x86) & C:\ProgramData Then restart system. Then run Windows Disk Cleanup. (Note: This should be Pinned and run Weekly, If never done below expect 10's of gig's) Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do :

Reinstall with Current Release Firefox 59.0.2 with a Full Version Installer

Please let us know if this solved your issue or if need further assistance.

enddre
enddre Question owner

I did the above steps, yet nothing changed. I've even tried to do it twice, yet my Firefox still not showing up. Please, I miss my Firefox

Shadow110
Shadow110

Chosen Solution

Hi, grab a copy of your Profile, location shown :

Then https://www.revouninstaller.com/revo_uninstaller_free_download.html Then install from previous message URL for Full Installer

Your Profile can go back while Firefox is Closed and can switch Profiles again while closed :

Do not forget once get Firefox setup to backup.

Please let us know if this solved your issue or if need further assistance.