X
Tap here to go to the mobile version of the site.

Support Forum

Just updated Firefox. Now I get the following whenever I try accessing my email websites and other websites I do business with

Posted

The owner of www.google.com has configured their website improperly. To protect your information from being stolen, Firefox has not connected to this website.

This site uses HTTP Strict Transport Security (HSTS) to specify that Firefox may only connect to it securely. As a result, it is not possible to add an exception for this certificate.

The owner of www.google.com has configured their website improperly. To protect your information from being stolen, Firefox has not connected to this website. This site uses HTTP Strict Transport Security (HSTS) to specify that Firefox may only connect to it securely. As a result, it is not possible to add an exception for this certificate.

Additional System Details

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; Trident/7.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; BRI/2; NP08; .NET4.0C; .NET4.0E; IPH 1.1.21.4019; NP08; MAAU; rv:11.0) like Gecko

More Information

philipp
  • Top 25 Contributor
  • Moderator
5348 solutions 23619 answers

hi, first please make sure that the date, time & timezone are set correctly set correctly on your system. if this doesn't solve the issue (or it is already set properly), a solution depends on the individual circumstances:

  • what is the error code shown when you click on advanced on that error page?
  • please also give us more information about the error by clicking on the error code, copying the text to the clipboard and then pasting it here into a reply in the forum (as shown in the screenshot).

thank you!

hi, first please make sure that the date, time & timezone are [[How to troubleshoot time related errors on secure websites|set correctly]] set correctly on your system. if this doesn't solve the issue (or it is already set properly), a solution depends on the individual circumstances: * what is the '''error code''' shown when you click on ''advanced'' on that error page? * please also give us more information about the error by clicking on the error code, copying the text to the clipboard and then pasting it here into a reply in the forum (as shown in the screenshot). thank you!