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PDF viewer unable to display certain PDFs

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I'm on version 58.0.2 (64-bit) on Windows. The internal PDF viewer is unable to display certain PDFs. The console displays the below error message. The problem PDF itself is attached.

details: "FormatError: page dictionary kids object is not an array" message: "page dictionary kids object is not an array" name: "UnknownErrorException" stack: "UnknownErrorExceptionClosure@resource://pdf.js/build/pdf.js:441:37\n@resource://pdf.js/build/pdf.js:435:38\n__w_pdfjs_require__@resource://pdf.js/build/pdf.js:45:12\n@resource://pdf.js/build/pdf.js:4998:23\n__w_pdfjs_require__@resource://pdf.js/build/pdf.js:45:12\n@resource://pdf.js/build/pdf.js:88:18\n@resource://pdf.js/build/pdf.js:26:18\nwebpackUniversalModuleDefinition@resource://pdf.js/build/pdf.js:24:59\n@resource://pdf.js/build/pdf.js:16:11\n"

I'm on version 58.0.2 (64-bit) on Windows. The internal PDF viewer is unable to display certain PDFs. The console displays the below error message. The problem PDF itself is attached. details: "FormatError: page dictionary kids object is not an array" message: "page dictionary kids object is not an array" name: "UnknownErrorException" stack: "UnknownErrorExceptionClosure@resource://pdf.js/build/pdf.js:441:37\n@resource://pdf.js/build/pdf.js:435:38\n__w_pdfjs_require__@resource://pdf.js/build/pdf.js:45:12\n@resource://pdf.js/build/pdf.js:4998:23\n__w_pdfjs_require__@resource://pdf.js/build/pdf.js:45:12\n@resource://pdf.js/build/pdf.js:88:18\n@resource://pdf.js/build/pdf.js:26:18\nwebpackUniversalModuleDefinition@resource://pdf.js/build/pdf.js:24:59\n@resource://pdf.js/build/pdf.js:16:11\n"

Additional System Details

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/61.0.3163.79 Safari/537.36

More Information

TyDraniu
  • Top 25 Contributor
192 solutions 1144 answers

Could you send the pdf file to pdf.js devs here?

Could you send the pdf file to pdf.js devs [https://github.com/mozilla/pdf.js/issues here]?

Question owner

Issue posted on https://github.com/mozilla/pdf.js/issues/9540. The PDF is attached to the issue.

Issue posted on https://github.com/mozilla/pdf.js/issues/9540. The PDF is attached to the issue.
WestEnd
  • Top 10 Contributor
57 solutions 3517 answers

sampdf said

I'm on version 58.0.2 (64-bit) on Windows. The internal PDF viewer is unable to display certain PDFs.

Can you provide the screenshot of the error as well? And what do you mean certain pdfs? That is so vague no one will know where those pdf are coming from?

''sampdf [[#question-1208285|said]]'' <blockquote> I'm on version 58.0.2 (64-bit) on Windows. The internal PDF viewer is unable to display certain PDFs. </blockquote> Can you provide the screenshot of the error as well? And what do you mean certain pdfs? That is so vague no one will know where those pdf are coming from?

Question owner

Sorry, I thought I had uploaded the PDF with the issue but that upload was not successful.

Please see link to the PDF

https://s3.amazonaws.com/sam-pdftesting/Problem.pdf

Sorry, I thought I had uploaded the PDF with the issue but that upload was not successful. Please see link to the PDF https://s3.amazonaws.com/sam-pdftesting/Problem.pdf

Question owner

TyDraniu said

Could you send the pdf file to pdf.js devs here?

The PDF is also available at

https://s3.amazonaws.com/sam-pdftesting/Problem.pdf

''TyDraniu [[#answer-1085544|said]]'' <blockquote> Could you send the pdf file to pdf.js devs [https://github.com/mozilla/pdf.js/issues here]? </blockquote> The PDF is also available at https://s3.amazonaws.com/sam-pdftesting/Problem.pdf

Question owner

WestEnd said

sampdf said
I'm on version 58.0.2 (64-bit) on Windows. The internal PDF viewer is unable to display certain PDFs.

Can you provide the screenshot of the error as well? And what do you mean certain pdfs? That is so vague no one will know where those pdf are coming from?


Sorry, I thought I had uploaded the PDF with the issue but that upload was not successful.

Please see link to the PDF

https://s3.amazonaws.com/sam-pdftesting/Problem.pdf

''WestEnd [[#answer-1085655|said]]'' <blockquote> ''sampdf [[#question-1208285|said]]'' <blockquote> I'm on version 58.0.2 (64-bit) on Windows. The internal PDF viewer is unable to display certain PDFs. </blockquote> Can you provide the screenshot of the error as well? And what do you mean certain pdfs? That is so vague no one will know where those pdf are coming from? </blockquote> Sorry, I thought I had uploaded the PDF with the issue but that upload was not successful. Please see link to the PDF https://s3.amazonaws.com/sam-pdftesting/Problem.pdf

Question owner

TyDraniu said

Could you send the pdf file to pdf.js devs here?


Also posted issue on https://github.com/mozilla/pdf.js/issues/9540. The PDF is attached to the issue.

''TyDraniu [[#answer-1085544|said]]'' <blockquote> Could you send the pdf file to pdf.js devs [https://github.com/mozilla/pdf.js/issues here]? </blockquote> Also posted issue on https://github.com/mozilla/pdf.js/issues/9540. The PDF is attached to the issue.