Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

bookmarks are not saving. Everyday they delete after importing.

  • 1 reply
  • 1 has this problem
  • Last reply by FredMcD

more options

I have a user who's bookmarks are being imported from her favorites folder to Firefox. Everyday she has to import her bookmarks because of them on saving.

All Replies (1)

more options

Let's start with;

https://support.mozilla.org/en-US/kb/how-to-fix-preferences-wont-save

Note: Some software, like Advanced SystemCare with Surfing Protection, can protect files in the Firefox profile folder against changes. If you have such software then check the settings or uninstall this software.


Places Maintenance [v57+] See; https://support.mozilla.org/en-US/kb/use-troubleshooting-information-page-fix-firefox#w_places-database

http://kb.mozillazine.org/Locked_or_damaged_places.sqlite

https://support.mozilla.org/en-US/kb/Bookmarks+not+saved#w_fix-the-bookmarks-file