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Cannot open Firefox - related to C:\Users\User\AppData\Local\Mozilla\Firefox\Profiles\89tmyujp.default\cache2\entries\85C873B1340028DA535F71B52FDCA95E91686B75 ?

  • 2 replies
  • 2 have this problem
  • 73 views
  • Last reply by Notknowing

Notknowing
Notknowing

Windows 10 latest Firefox

I cannot open Firefox. This started 2 days ago. At this time bitdefender told me that there is a new passwordprotected file. The one stated above. Could there be any relation between my problem and this file?

Thanks in advance for your help.

Windows 10 latest Firefox I cannot open Firefox. This started 2 days ago. At this time bitdefender told me that there is a new passwordprotected file. The one stated above. Could there be any relation between my problem and this file? Thanks in advance for your help.

Chosen solution

The link you posted is a file in the Firefox disk cache and normally can't do any harm.

You can ignore it and clear the disk cache.

"Clear the cache:

  • Options/Preferences -> Privacy & Security -> Cached Web Content: "Clear Now"
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cor-el
cor-el
  • Moderator

Chosen Solution

The link you posted is a file in the Firefox disk cache and normally can't do any harm.

You can ignore it and clear the disk cache.

"Clear the cache:

  • Options/Preferences -> Privacy & Security -> Cached Web Content: "Clear Now"
Notknowing
Notknowing Question owner

cor-el said

The link you posted is a file in the Firefox disk cache and normally can't do any harm. You can ignore it and clear the disk cache. "Clear the cache:
  • Options/Preferences -> Privacy & Security -> Cached Web Content: "Clear Now"
Thank you, Corel, your answer dissolved my fear of infection.