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Firefox crashes

  • 1 reply
  • 2 have this problem
  • 4 views
  • Last reply by FredMcD

lagomes
lagomes
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Hi there. My Firefox keeps crashing. I open it, and I get a window saying "Sorry. We're having trouble getting your pages back.". If I open a new tab without closing the initial one, everything works for some minutes, and then it crashes randomly. If I open a new tab but close the first one, it crashes also. I tried to open Firefox in safe mode, but it still crashes. I don't know what to do.

ID: 22dd5568-60be-4e7a-9b9f-2601a1180208

Hi there. My Firefox keeps crashing. I open it, and I get a window saying "Sorry. We're having trouble getting your pages back.". If I open a new tab without closing the initial one, everything works for some minutes, and then it crashes randomly. If I open a new tab but close the first one, it crashes also. I tried to open Firefox in safe mode, but it still crashes. I don't know what to do. ID: 22dd5568-60be-4e7a-9b9f-2601a1180208

All Replies (1)

FredMcD
FredMcD
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Product Firefox Release Channel release Version 58.0.1 Build ID 20180205205145 OS Linux OS Version 0.0.0 Linux 4.10.0-42-generic #46~16.04.1-Ubuntu SMP Mon Dec 4 15:57:59 UTC 2017 x86_64

bp-22dd5568-60be-4e7a-9b9f-2601a1180208 Signature: libnss3.so@0x3c217

I don't know Linux and called for more help.

Modified by FredMcD