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I keep getting a script error tab, and Firefox won't open. What do I do?

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  • Last reply by paris

paris
paris
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Okay, so whenever I attempt to open Firefox, a message that says "An error has occurred in the script of this page" appears.

I've done some research, and they all suggested I go into Firefox settings, but I can't exactly do that without having Firefox open in the first place, right?

Anyways, any help or support would be great!

Okay, so whenever I attempt to open Firefox, a message that says "An error has occurred in the script of this page" appears. I've done some research, and they all suggested I go into Firefox settings, but I can't exactly do that without having Firefox open in the first place, right? Anyways, any help or support would be great!

Modified by paris

Chosen solution

My guess would be that this message is caused either by a glitch in your home page, or another page opening at startup (could be tabs from a previous session), or from an add-on.

Could you try starting Firefox with a different page in a separate window? For example, the DuckDuckGo search engine. In the Windows 10 search box, paste the following command line and press Enter to run it:

firefox.exe -url "about:blank" -new-window "https://duckduckgo.com/"

My thought is that by having two different windows, if one of them has a problem, you'll still be able to move forward with troubleshooting in the other one. Does that work for you?

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jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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Chosen Solution

My guess would be that this message is caused either by a glitch in your home page, or another page opening at startup (could be tabs from a previous session), or from an add-on.

Could you try starting Firefox with a different page in a separate window? For example, the DuckDuckGo search engine. In the Windows 10 search box, paste the following command line and press Enter to run it:

firefox.exe -url "about:blank" -new-window "https://duckduckgo.com/"

My thought is that by having two different windows, if one of them has a problem, you'll still be able to move forward with troubleshooting in the other one. Does that work for you?

paris
paris Question owner
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Thank you, it worked perfectly!

Update: I just did a tiny bit of troubleshooting and, if you'll believe it, it's working just fine now. After only a minute or two.

Thanks again.

jscher2000 said

My guess would be that this message is caused either by a glitch in your home page, or another page opening at startup (could be tabs from a previous session), or from an add-on. Could you try starting Firefox with a different page in a separate window? For example, the DuckDuckGo search engine. In the Windows 10 search box, paste the following command line and press Enter to run it: firefox.exe -url "about:blank" -new-window "https://duckduckgo.com/" My thought is that by having two different windows, if one of them has a problem, you'll still be able to move forward with troubleshooting in the other one. Does that work for you?

Modified by paris