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E-mail shows in search, but won't display when clicked on.

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When searching through e-mails, I see a list of matching e-mails and a small preview. However, when I click then on the e-mail, nothing displays. For an example, I search for Royal Caribbean, and I see a list of e-mails saying things like "Sale on cruises this month....." as part of the preview of the whole e-mail (not just the subject line) but when I click on the e-mail and nothing shows up.

So I cannot see old e-mails (and by old, I mean like a few days or a week, but also much older mail).

Anyone else experience this issue? Is there a work around? I have attached two images: The first is the search, and then the 2nd one is when I double click on the first e-mail that came up in the search.

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locking this duplicate. please use