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Bookmarks dissappeared on on machine with Firefox Account

Posted

I have a firefox account and it normally syncs my bookmarks between my laptop at work and my machine at home.

All my bookmarks at work have disaapeared, but they are all still there.

I tried restoring my bookmarks at the work machine, and is shows as being able to restore 102 bookmarks but when i do this the bookmarks toolbar refreshes but no bookmarks appear.

Can anyone help?

I have a firefox account and it normally syncs my bookmarks between my laptop at work and my machine at home. All my bookmarks at work have disaapeared, but they are all still there. I tried restoring my bookmarks at the work machine, and is shows as being able to restore 102 bookmarks but when i do this the bookmarks toolbar refreshes but no bookmarks appear. Can anyone help?

Additional System Details

Installed Plug-ins

  • Shockwave Flash 28.0 r0

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64; rv:57.0) Gecko/20100101 Firefox/57.0

More Information

FredMcD
  • Top 10 Contributor
4230 solutions 59034 answers

If you have sync, and there is a problem anywhere, Shut Down Sync Immediately On All Devices to prevent the problem from spreading. Once the problem is fixed, perform the same repair on all computers/profiles before using sync again.

paulsun said

All my bookmarks at work have disaapeared, but they are all still there.

I think what you mean is the work computer lost its data but your home computer still has them.

What about the rest of the work profile? Is everything else still there? History, settings, passwords . . . . .


Places Maintenance [v57+] See; https://support.mozilla.org/en-US/kb/use-troubleshooting-information-page-fix-firefox#w_places-database

http://kb.mozillazine.org/Locked_or_damaged_places.sqlite

https://support.mozilla.org/en-US/kb/Bookmarks+not+saved#w_fix-the-bookmarks-file

If you have sync, and there is a problem anywhere, '''Shut Down Sync Immediately On All Devices''' to prevent the problem from spreading. Once the problem is fixed, perform the same repair on all computers/profiles before using sync again. ''paulsun [[#question-1200823|said]]'' <blockquote> All my bookmarks at work have disaapeared, but they are all still there. </blockquote> I think what you mean is the work computer lost its data but your home computer still has them. What about the rest of the work profile? Is everything else still there? History, settings, passwords . . . . . Places Maintenance [v57+] See; https://support.mozilla.org/en-US/kb/use-troubleshooting-information-page-fix-firefox#w_places-database http://kb.mozillazine.org/Locked_or_damaged_places.sqlite https://support.mozilla.org/en-US/kb/Bookmarks+not+saved#w_fix-the-bookmarks-file