How do I install a pluusnet email on my account?
My Thunderbird account was deleted from my laptop during a reset. I re-installed it and successfullyre-installed my gmail email but was told my plusnet email was not recognised, though it had been on the previous Thunderbird account.
Chosen solution
re :It has been suggested to me that Thunderbird no longer supports Plusnet As plusnet says: IMAP and POP are ways you can download your emails from Plusnet systems to another email application. then Thunderbird can be used. Thunderbird does not 'support' anything, it is an email client, a tool for accessing server and downloading emails to read etc. Plusnet would have to stop allowing pop and imap, not the other way around.
If you used 'Menu icon' > 'New Message' > 'Existing mail account' and TB attempted to get settings:
click on the 'Manual Config' button
Post image of this window so we can see what server settings are being used.
If you have created the mail account anyway, even if it does not work: Post this info: In Thunderbird Help > Troubleshooting Information clickon 'Copy text to clipboard' b utton In this forum question, right click in a 'Post a Reply' text box and elect 'Paste'. Edit/ Remove all info on fonts and printers but nothing else.
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'Menu icon' > 'New Message' > 'Existing mail account'
- Enter name
- Enter email address
- enter password (same one you use to access webmail account)
- Select checkbox to remember password
- click on 'Continue'
Thunderbird will attempt to locate settings.
Make sure the correct type of account is selected eg: POP or IMAP
You can click on 'Manual Config' button to see full details and edit as required.
Full details on plusnet website: https://www.plus.net/help/email-guides/how-to-set-up-plusnet-email/ select the option 'What other settings do I need' to see server settings for email client.
Thanks, but that is exactly what I have been doing and I get the message that Thunderbird does not recognize the account. Have been in touch with Plusnet and my password is ok. Any other suggestions welcome.
Thank you for your suggestion but I do not understand what you are telling me. All I know is that I filled up the spaces on the menu exactly as a former correspondent required but this did not work. It has been suggested to me that Thunderbird no longer supports Plusnet but I do not know if this is true or not.
Chosen Solution
re :It has been suggested to me that Thunderbird no longer supports Plusnet As plusnet says: IMAP and POP are ways you can download your emails from Plusnet systems to another email application. then Thunderbird can be used. Thunderbird does not 'support' anything, it is an email client, a tool for accessing server and downloading emails to read etc. Plusnet would have to stop allowing pop and imap, not the other way around.
If you used 'Menu icon' > 'New Message' > 'Existing mail account' and TB attempted to get settings:
click on the 'Manual Config' button
Post image of this window so we can see what server settings are being used.
If you have created the mail account anyway, even if it does not work: Post this info: In Thunderbird Help > Troubleshooting Information clickon 'Copy text to clipboard' b utton In this forum question, right click in a 'Post a Reply' text box and elect 'Paste'. Edit/ Remove all info on fonts and printers but nothing else.