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Local folder emails not visable

  • 1 reply
  • 3 have this problem
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  • Last reply by christ1

kahunacraig
kahunacraig
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I used the Move to function in Thunderbird to move emails to a local folder. After the move was complete, the email can not be viewed and no subject is seen only the time of the transfer is visible. See image . The server type is IMAP

I used the Move to function in Thunderbird to move emails to a local folder. After the move was complete, the email can not be viewed and no subject is seen only the time of the transfer is visible. See image . The server type is IMAP
Attached screenshots

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christ1
christ1
  • Top 25 Contributor
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It looks like your mail files are corrupted. First of all create a backup of your Thunderbird profile folder. https://support.mozilla.org/kb/profiles-tb#w_backing-up-a-profile

Then try to rebuild the index file of the troubled folder. Right-click the folder - Properties - Repair Folder

Note: depending on the corruption this may erase messages from the affected folder which cannot be recovered anymore. In that case you'd need to restore them from a recent backup done prior to the corruption.

Corruption is often caused by anti-virus software messing with Thunderbird mail files. It is therefore recommended to create an exception for the Thunderbird profile folder, so that the real-time scanner won't attempt to scan the profile with your mail.

For more information on the profile location see http://kb.mozillazine.org/Profile_folder_-_Thunderbird

Also see http://kb.mozillazine.org/Keep_it_working_-_Thunderbird