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Firefox freezing on "Report crash" page

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  • 2 have this problem
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  • Last reply by Shadow110

krrk
krrk
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Firefox is consistently freezing when I try to report a crash.

When I visit the below link in Firefox on Mac (in Safe Mode or not in Safe Mode), Firefox freezes: https://support.mozilla.org/en-US/questions/new/desktop/fix-problems/form?search=Firefox+crashes&step=aaq-question

I'm running Firefox 57.0.1 for Mac.

Firefox is consistently freezing when I try to report a crash. When I visit the below link in Firefox on Mac (in Safe Mode or not in Safe Mode), Firefox freezes: https://support.mozilla.org/en-US/questions/new/desktop/fix-problems/form?search=Firefox+crashes&step=aaq-question I'm running Firefox 57.0.1 for Mac.

All Replies (1)

Shadow110
Shadow110
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If not there yet to 57.0.2 please : https://support.mozilla.org/en-US/kb/update-firefox-latest-version

Go the 3 Bar Menu then Options --> General --> Performance and untick everything. change the recommended size lower then see how it runs. Note: 0 = No Multiprocessor = slow again. Try 2 Restart Firefox after making these changes please.

Please let us know if this solved your issue or if need further assistance